What We Know Now: A Look into Lessons Learned Implementing Federal Financial Systems Projects

While the financial management community has made significant progress over the years, it continues to face challenges in meeting some of the basic standards for accounting and reporting. Many agencies currently use outdated financial systems that do not support their efforts to improve financial performance and accountability. Efforts made to improve financial systems through upgrades or replacement of current financial systems must be undertaken with planning and care.

The IBM Center for The Business of Government - A Video Overview

Learn more about The IBM Center for The Business of Government through this short video overview.

The IBM Center for The Business of Government connects public management research with practice. Since 1998, we have helped public sector executives improve the effectiveness of government with practical ideas and original thinking. We sponsor independent research by top minds in academe and the non-profit sector, and we create opportunities for dialogue on a broad range of public management topics.

How Federal Agencies Can Effectively Manage Records Created Using New Social Media Tools

To date, federal agencies have largely been on their own in terms of how to manage records created via social media tools.  This historically decentralized approach has resulted in some agencies banning the use of social media while other agencies have rapidly adopted their use but ignored the potential records management implications.  The National Archives and Records Administration released a bulletin on managing social media records at the same time this report was released.  It offered some “guidance to Federal agencies, who must then determine the most appropriate ways to incorporate

Realizing Value Driven e-Health Solutions

As is well known, health care remains one of the most pressing issues facing us today. The U.S. health care system continues down what most experts have concluded to be an unsustainable path, mired by ever-increasing costs, inconsistent quality, and access pressures. The U.S. spends over $2 trillion on medical care annually which, according to the Organisation for Economic Co-operation and Development (OECD), represents about 2.4 times the average of other OECD countries.

The Promise of Collaborative Voluntary Partnerships: Lessons from the Federal Aviation Administration

Based on his extensive research on the three programs, Mills concludes that although the programs can be improved, they are making a worthwhile contribution to airline safety. Mills argues that collaborative voluntary partnerships should be viewed as a complement to agency regulatory activities rather than as a replacement for the traditional command-and-control approach to regulation.

Strategies for Supporting Frontline Collaboration: Lessons from Stewardship Contracting

Dr. Moseley shows how via a series of case studies examining the experiences of the Bureau of Land Management and the U.S. Forest Service in implementing stewardship contracts.  She found that leaders in these agencies were able to change the behaviors of their hierarchically-driven culture by using four strategies to foster collaboration:  (1) creating time and space for collaboration, (2) changing agency rules to encourage collaboration, (3) providing staff incentives to collaborate, and (4) building the capacity to collaborate in both the agency as well as among stakeholders.

Food Safety—Emerging Public-Private Approaches: A Perspective for Local, State, and Federal Government Leaders

Food Safety Video

Using food safety as a case study, the authors discuss new approaches to public-private partnerships. This use of new approaches to public-private partnerships is applicable to all government organizations, not just food safety agencies. New approaches to public-private partnerships include the following:

Planning for the Inevitable: The Role of the Federal Supply Chain in Preparing for National Emergencies

As we have seen in recent years, there has been no shortage of national emergencies - ranging from oil spills to hurricanes to the threat of a pandemic virus. In this report, Professor Handfield sets forth a framework in which governments can assess their supply chain preparedness prior to an emergency.

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