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Responsible AI for Public Evaluation

Submitted by on Mon, 12/08/2025 - 09:30

Governments are using Artificial intelligence (AI) to reshape how they operate, which offers unprecedented opportunities to improve decision-making, enhance transparency, and deliver better outcomes for the public.

Government’s Digital DNA: Identity and Access Management for Public Sector Security

Submitted by on Wed, 11/12/2025 - 12:36

This report, Government’s Digital DNA: Identity and Access Management for Public Sector Security, authored by Professor Andrew B. Whitford of the University of Georgia, offers a timely and insightful exploration of how IAM serves more than ever as a cornerstone for effective governance in the face of evolving threats and technological advancements. The report assesses prior and current events impacting IAM in government, introduces new findings, and makes recommendations for adapting IAM in the context of emerging technologies

AI in State Government

Submitted by on Thu, 10/30/2025 - 15:12

State governments are increasingly exploring how GenAI can streamline operations, enhance service delivery, and support policy innovation—while safeguarding human judgment, transparency, and accountability that define public governance.

GenAI and the Future of Government Work

Submitted by on Thu, 09/04/2025 - 10:06

On behalf of the IBM Center for The Business of Government, we are pleased to present this new report, GenAI and the Future of Government Work by Professor William G.Resh, Andrew Young School of Policy Studies, Georgia State University with contributors Gül Nisa Gürbüz, Yi Ming, Xinyao (Andy) Xia, Michael Overton, PhD, and Brandon De Bruhl.

How TECHNOLOGY Can Drive GOVERNMENT EFFICIENCY

Submitted by on Tue, 04/08/2025 - 11:33

This is highlighted by a recent report, led by the Technology CEO Council (TCC), in which the IBM Center for The Business of Government participated. That report, How Productivity, Innovation, and Efficiency Can Transform American Government, details how, if implemented effectively, technology-based reforms could reduce federal costs significantly—now and over time.

Enhancing Government Payment Integrity: Leveraging AI and Other Emerging Technologies

Submitted by on Mon, 02/24/2025 - 10:52

Agencies must address the multifaceted challenges and opportunities associated with advancing payment integrity by adopting innovative solutions, including artificial intelligence (AI), to combat improper payments—which can include fraud, waste, or abuse.

Digital Modernization for Government: An Implementation Framework

Submitted by on Thu, 12/19/2024 - 09:49

This challenge is compounded when officials seek to create value for the public from digital modernization when those technologies have evolved via different strategies, including “waterfall” approaches that often take longer to implement than “agile” approaches.

Navigating Generative AI in Government

Submitted by on Wed, 10/23/2024 - 16:00

On behalf of the IBM Center for The Business of Government, we are pleased to release this new report: Navigating Generative AI in Government by Professor Dr. Alexander Richter, Wellington School of Business and Government, Victoria University of Wellington.

Realising Trustworthy and Inclusive Artificial Intelligence for Indonesia

Submitted by on Tue, 08/27/2024 - 17:20

In less than two decades, Indonesia will celebrate its centenary, 100 years since its independence in 1945. From an agricultural-based economy to one embracing digital startups, from paying things with cash to using our mobile phones for payment, Indonesia has accelerated its technology adoption and acceptance.

Building On Regulatory Foundations and Bridging to the Future

Submitted by on Wed, 04/10/2024 - 13:57

The event, "Building on Regulatory Foundations and Bridging to the Future," commemorated the 30th anniversary of Executive Order 12866 and 20th anniversary of Circular A-4. Taking place a couple weeks before ChatGPT’s first birthday, the event welcomed 100+ participants and featured keynote speaker, Cass Sunstein of Harvard Law School.

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