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Government financial oversight stands at an inflection point, enabled by artificial intelligence and other emerging technologies. As agencies manage increasingly complex digital financial systems, traditional audit methods—anchored in sampling, manual review, and documentation checks—can be supplemented by modern analytics approaches that help to address emerging risks to transparency, accountability, and public trust. Such strategies can more effectively safeguard taxpayer resources.

This report, Government’s Digital DNA: Identity and Access Management for Public Sector Security, authored by Professor Andrew B. Whitford of the University of Georgia, offers a timely and insightful exploration of how IAM serves more than ever as a cornerstone for effective governance in the face of evolving threats and technological advancements. The report assesses prior and current events impacting IAM in government, introduces new findings, and makes recommendations for adapting IAM in the context of emerging technologies

On behalf of the IBM Center for The Business of Government, we are pleased to present this new report, GenAI and the Future of Government Work by Professor William G.Resh, Andrew Young School of Policy Studies, Georgia State University with contributors Gül Nisa Gürbüz, Yi Ming, Xinyao (Andy) Xia, Michael Overton, PhD, and Brandon De Bruhl.

Agencies must address the multifaceted challenges and opportunities associated with advancing payment integrity by adopting innovative solutions, including artificial intelligence (AI), to combat improper payments—which can include fraud, waste, or abuse.