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Collaborative Public Engagement for Building Trust in Government

Submitted by on Mon, 08/11/2025 - 14:30

The author’s insights equip public leaders and managers with practical tools for engaging the public in ways that foster meaningful participation and collaboration. Drawing from two decades of research, training, and practice in public engagement, the report emphasizes the importance of engaging with different community voices; other insights address the strengths that local communities can build upon to inform public policy and achieve public goals.

The Opportunity Project

Submitted by on Tue, 07/22/2025 - 08:30

Since its inception in 2015, TOP has continually evolved, adapting to changing circumstances and expanding its influence across various sectors. This report delves into the significant impact of TOP over the past decade, highlighting the project’s role in fostering collaboration among government agencies, civil society, and the technology industry to create innovative solutions to problems identified by agencies.

Resilience in action: Crisis leadership through innovation, collaboration, and human-centered solutions

Submitted by on Fri, 11/15/2024 - 10:45

In an era of unprecedented disruptions, the ability to anticipate future uncertainties and navigate through crises is crucial for leaders in all sectors. Global pandemics, climate change, geopolitical tensions, and other disruptions are testing resilience like never before. A key lesson learned from these challenges is that collaborative, forward-looking planning is essential to safeguard constituents and provide operational continuity.

Addressing Complex and Cross-Boundary Challenges in Government: The Value of Strategy Mapping

Submitted by on Thu, 01/05/2023 - 09:00

These types of challenges run the gamut from the pandemic to economic dislocation, homelessness, and natural and manmade disasters. These major crises have complex causes, and the resources needed to properly address them often transcend the capacity of any single government agency. Addressing these challenges effectively requires what the National Academy of Public Administration calls “new approaches to public governance and engagement.” Such approaches necessitate collaboration or co-alignment across the efforts of multiple organizations.

Agile Government: The Role of Public Affairs Education

Submitted by on Tue, 03/22/2022 - 09:00

The National Academy of Public Administration (NAPA) established the Agile Government Center (AGC) in November 2019.

Emerge Stronger and More Resilient: Responding to COVID-19 and Preparing for Future Shocks

Submitted by on Tue, 03/08/2022 - 09:00

Moreover, collective strategies have led to identification and resolution of challenges in way that brings together government leaders, scientists, data analysts, health care organizations, academic institutions, and industry.

Adopting Agile in State and Local Governments

Submitted by on Tue, 10/19/2021 - 09:52

Agile emerged initially as a set of values and principles for software development, first formalized with the “Agile Manifesto” in 2001. For two decades, Agile approaches helped revolutionize software development. Today, Agile strategies have been adapted to government services beyond software development, offering new ways of thinking and delivering in areas such as project management, policymaking, human resources, and procurement.

Mobilizing Capital Investment to Modernize Government

Submitted by on Thu, 02/20/2020 - 11:00

Many governments around the world seek ways to serve their constituents and carry out their missions more effectively and with greater efficiency. This imperative takes on even greater import as emerging technology and business paradigms raise expectations from the public and enable new channels of collaboration between government and industry.

Agile Problem Solving in Government: A Case Study of The Opportunity Project

Submitted by on Wed, 06/19/2019 - 09:00

Citizen expectations, changing technologies, a mass proliferation of data, and new business processes are among the key external forces that challenge agencies to serve constituents in new ways.

Responding to Global Health Crises: Lessons from the U.S. Response to the 2014-2016 West Africa Ebola Outbreak

Submitted by on Tue, 04/09/2019 - 09:15
Given the seriousness of the situation, the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA) deployed a Disaster Assistance Response Team (DART), as an interagency platform for coordinating operations to end the outbreak. In the event of a war, earthquake, hurricane, or other disaster outside the United States, OFDA can quickly mobilize such a team to assess humanitarian needs, assemble expertise from many parts of the U.S.

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