Search Page

IBM Center Research Announcement

Submitted by on Tue, 06/03/2025 - 16:45

The IBM Center for The Business of Government connects research to practice, supporting work by scholars that benefits government through analysis of real-world experience and practical, actionable recommendations. Center reports are intended to spark the imagination—crafting new ways to think about government service delivery and operations by identifying trends, new ideas, and best practices in public management and innovation efforts.

Preparing Governments for Future Shocks: Building Cyber Resilience for Critical Infrastructure Protection

Submitted by on Tue, 10/08/2024 - 05:09

As demonstrated by the findings from the initial cybersecurity roundtable done through the Future Shocks initiative, cyber resilience is crucial for protecting critical infrastructure, which includes essential services from the energy grid to clean water distribution. These systems are increasingly targeted by cyberattacks. Cyber resilience involves not only robust cybersecurity

Preparing governments for future shocks: A roadmap to resilience

Submitted by on Wed, 11/01/2023 - 13:48

Contributing Authors: Rob Handfield, Bank of America University Distinguished Professor of Operations and Supply Chain Management, North Carolina State University and Tony Scott, President and CEO, Intrusion, Inc.

This cascade of catastrophic events raises fundamental questions about how governments can anticipate, prepare for, and respond to these and other shocks yet to come.

Preparing Governments for Future Shocks: Building Climate Resilience

Submitted by on Fri, 10/27/2023 - 10:21

Indeed, they are shocks—more frequent and more destabilizing. While governments were exposed to a host of mostly unforeseen challenges from the global pandemic, they have captured valuable lessons. Leaders understand where they need to concentrate their readiness efforts for “future shocks,” carrying the momentum from rapid, pandemic-driven innovation into their preparation.

Helping Governments Prepare for Future Crises

Submitted by on Tue, 08/08/2023 - 17:08

This new report analyzes how a shock to the system of this magnitude has impacted governments’ ability to use emergency dollars for public services, and draws on this analysis to develop recommendations for how states can use future recovery funds to help deliver key services during critical times of need. The report brings a broad-scoped analysis together with examination of three state-based cases, to explore how the alignment

Government Procurement and Acquisition: Opportunities and Challenges Presented by Artificial Intelligence and Machine Learning

Submitted by on Thu, 07/13/2023 - 09:24

However, agencies face enduring challenges in modernizing the procurement process to support mission achievement, including requirements definition, competition, pricing, contractor oversight, federal procurement data, acquisition workforce, and small business participation.

Mobilizing Cloud Computing for Public Service

Submitted by on Wed, 02/22/2023 - 18:00

To understand how agencies are mobilizing cloud computing for public service, the Partnership, in collaboration with the IBM Center for The Business of Government, hosted a series of events in 2022 featuring federal IT leaders. Over the course of three webinars, we heard from the Census Bureau; the departments of Agriculture, Defense and Veterans Affairs; the Federal Emergency Management Agency; the Government Accountability Office; the National Institutes of Health; the National Oceanic and Atmospheric Administration; and the Office of Personnel Management.

Partnering for Resilience

Submitted by on Tue, 12/13/2022 - 10:15

Government leaders increasingly agree that “rare unexpected events” are now neither rare nor unexpected. Indeed, they are shocks—more frequent and more destabilizing. One now follows closely on the heels of another, and multiple events occur at the same time. For example, the pandemic continued as the Russian invasion of Ukraine began. Various climate challenges arose such as severe flooding in France, drought and bushfires in Australia, water shortages in California, and extreme heat in China.1 Now the economic fallout from the pandemic and the war has the World Bank and others

Eight Strategies for Transforming Government

Submitted by on Fri, 10/21/2022 - 09:39

Importantly, the areas address both individual trends influencing government, and topics that can be addressed with even greater impact if assessed in a way that integrates across trends—such as driving an agile approach to digital innovation that improves outcomes. This integrative approach is especially true for how different trends relate to equity across government programs and foster trust in government institutions,

Government transformation in tumultuous times

Submitted by on Mon, 04/25/2022 - 09:53

In collaboration with our Center for The Business of Government.

In the face of economic volatility, extreme weather events, and rapidly shifting demographics, the demand for public services has skyrocketed. The chasm between what citizens need and what governments can provide has widened.

Pages