Pay for Performance: A Guide for Federal Managers

This report provides timely advice to federal managers involved in the planning and implementation of pay-for-performance systems. It examines arguments for and against pay for performance, reviews various approaches to pay for performance, and discusses the challenge of implementing such systems. It also provides a framework for developing and evaluating specific pay-for-performance policies and management practices.

Government Garage Sales: Online Auctions as Tools for Asset Management

This report presents examples of how government agencies are succeeding at selling both everyday items and high-end goods via online auctions. It provides a comprehensive review of online auction sales by discussing the theory and practice of auctions. Five case studies of how online auctioning is now being employed are presented: eBay and the Public Sector; the Department of Defense and Liquidity Services, Inc.; Bid4Assets--Taking Tax Sales off the Courthouse Steps; Property Bureau--Transforming the Police Auction; and the Demolition of Three Rivers Stadium.

Getting to Know You: Rules of Engagement for Political Appointees and Career Executives

Ferrara and Ross dispel common myths held by political appointees about careerists and by careerists about political appointees. One such myth about careerists suggests that they are loyal to the previous administration. A myth about political appointees implies that they care only about ideology and not about organizational stewardship. The report sets forth constructive "rules of engagement" that political and career executives can use to form partnerships in achieving the administration’s program and policy objectives.

Becoming an Effective Political Executive: 7 Lessons from Experienced Appointees

This report was prepared to assist new political appointees as they enter the political world of Washington, D.C. The study is based on two surveys of previous political appointees, as well as personal interviews with nearly 50 former political executives from both Democratic and Republican administrations. Their experiences have been distilled into seven key lessons: turn to your careerists, partner with your political colleagues, remember the White house, collaborate with Congress, think media, pace yourself, and enjoy the job.

The Quest to Become One

This report examines the efforts by three federal organizations--the Department of Veterans Affairs, the Department of Transportation, and the National Aeronautics and Space Administration--to change the behavior of those within the organization to move in greater concert toward the achievement of organizational goals. The three initiatives--One VA, ONE DOT, and One NASA--were each unique and faced distinct challenges. The report examines what it means for a federal organization to become "one," the hurdles each agency faced, and which strategies appear to work well.

The Blended Workforce: Maximizing Agility Through Nonstandard Work Arrangements

This report examines the current use of nonstandard work arrangements in the federal government (such as part time, seasonal, on call and temporary help), and determines whether opportunities for expanded use exist. Three government case studies are conducted for this research, which include Naval Research/Naval Research Laboratory, the National Aeronautics and Space Administration Glenn Research Center, and the Transportation Security Administration.

Federal Credit Programs: Managing Risk in the Information Age

This report highlights the fundamental tensions that federal credit programs face between doing good and doing well. On the one hand, the government provides support through loans and loan guarantees to borrowers who are not considered adequately served by commercial credit markets. On the other hand, the government cannot afford to lose large amounts of money by paying for an unacceptable number of defaults on federal loans.

Cooperation Between Social Security and Tax Agencies in Europe

This report contends that as social policy continues to evolve, governments now may need to look beyond the traditional structures of social security and taxation. Today, there are varying levels of interaction between those organizations in European nations.

Investing in Supply Chain Security: Collateral Benefits

This report asserts that while the United States and other governments have taken steps to secure international transportation systems, supply chains remain vulnerable to terrorist attacks and are exposed to the introduction of unauthorized people or weapons. It also responds to an industry concern that government action to impose tougher standards and processes erodes trade efficiency by adding cost and complexity. In this report, Rice and Spayd help business leaders and security managers quantify the business case for increasing investment in security.

Assessing the Impact of IT-Driven Education in K-12 Schools

This report details a methodology that may be used to assess educational return on investment (ROI), in particular in the area of technology investments. The analysis of ROI in education is fundamental in the management philosophy and application of data-driven decision making. School leaders must know which programs deliver the biggest value for the dollar spent in order to target funding where it is needed most.