Recommendations for Improving Payment Integrity

The IBM Center for the Business of Government continues to work on the impact that new technologies and evolving business and program priorities can be harnessed to increase payment integrity and reduce waste, fraud, and abuse.  We recently hosted a roundtable with experts on this topic, which brought together a diverse group of experts and stakeholders to discuss actionable, practical strategies for enhancing the integrity of government payments.

Fostering Innovation in Government: Leveraging Serendipity and Design Thinking

Innovation in government is often perceived as a daunting challenge, constrained by bureaucratic structures, risk-averse cultures, and siloed operations. Yet, the need for innovative solutions to complex public sector problems—ranging from healthcare delivery to transportation security—has never been more pressing.

Prediction vs. Preparation: Exploring Tools for Navigating Complexity

Does technological progress make predicting the future easier? If we can’t predict the future, how can we prepare for it? Why are the human gifts of curiosity and creativity more powerful tools to preparing for the future than submitting to false forecasts that disguise uncertainty as perfect and knowable data? Join host Michael Keegan as he explores these questions on The Business of Government Hour.
Broadcast Date: 
Tuesday, May 13, 2025 - 10:24

Weekly Roundup: May 5-9, 2025

Leadership

Resilient Leadership: Strategic Questions to Lead Through Uncertainty

In today’s world, uncertainty is not an occasional storm but a persistent climate. Leaders across sectors face a barrage of disruption, pandemics, cyberattacks, and supply chain breakdowns—that demand swift, resilient decision-making.

Exploring Design Thinking in a Military Context: A Special Edition of The Business of Government Hour

How can we redesign military decision-making for the 21st Century? What are the most effective ways to adhere to military protocols while pushing transformative innovation? Join host Michael Keegan as he explores these questions and more next week on The Business of Government Hour.
Broadcast Date: 
Monday, May 5, 2025 - 11:00

Weekly Roundup: April 28-May 2, 2025

FY2026 Budget

Closing: The Path Forward for Collaborative Public Engagement

In the first blog post, six aspects of public engagement were introduced. These aspects draw from examples from the William D. Ruckelshaus Center (a collaborative policy and research center that facilitates the resolution of complex public policy challenges in Washington State and beyond) and the author’s two decades of research, training, and practice in public engagement and collaboration. The six aspects of public engagement are as follows:  

 

How to Blend Teaching, Coaching, and Mentoring - a Roadmap to Transforming your Workplace with Dr. Joe Perez

How do teaching, coaching, and mentoring differ? How can leaders ensure that mentoring is a two-way street? What can leaders do to navigate the challenges of digital transformation, especially in areas like data visualization and business intelligence? Join host Michael J. Keegan as he explores these questions and more with Dr. Joe Perez author of The Madness Behind the Method: Teaching, Coaching, Mentoring.
Broadcast Date: 
Monday, April 28, 2025 - 11:00
Author: 

Dr. Joe Perez, Author, The Madness Behind the Method: Teaching, Coaching, Mentoring

Dr. Joe Perez is a powerhouse in the IT and higher education worlds, with 40-plus years’ experience and a wealth of credentials to his name. As a former Business Intelligence Specialist at NC State University and currently a Senior Systems Specialist/Team Leader at the NC Department of Health & Human Services (and fractional Chief Technology Officer at a North Carolina company), Perez has consistently stayed at the forefront of innovation and process improvement.

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