Eight Strategies for Transforming Government

Importantly, the areas address both individual trends influencing government, and topics that can be addressed with even greater impact if assessed in a way that integrates across trends—such as driving an agile approach to digital innovation that improves outcomes. This integrative approach is especially true for how different trends relate to equity across government programs and foster trust in government institutions,

Innovation and Emerging Technologies in Government: Keys to Success

The obstacles to implementing technological innovation in government often have less to do with hardware and software than people and processes. How can leaders recognize the need for new technology? How do innovators find funding and put the pieces in place to test a new idea? How does an agency define and measure success?

Laboratories of Innovation: Building and Using Evidence in Charter Schools

As originally envisioned, charter schools were intended to be laboratories of innovation. Offering broad flexibility in exchange for performance-based accountability, charter schools are well-positioned to test, validate, and adopt new practices in a public school environment.

A Playbook for CIO-Enabled Innovation in the Federal Government

In the federal government, for example, agencies have begun to designate chief technology officers, chief innovation officers, chief data officers, entrepreneurs-in-residence, and similar roles to promote new approaches to innovation. But because many innovations are rooted in the use of technology, agency Chief Information Officers (CIOs) can play a strong role as well. Furthermore, the new Federal Information Technology Acquisition Reform Act creates a statutory requirement for CIOs to help lead agency IT innovation efforts.

Improving Program Evaluation in Government Through Responsible AI

Governments worldwide are exploring how artificial intelligence (AI) can transform public service delivery. But with great potential comes great responsibility. How can agencies harness AI to improve performance measurement evaluation while enhancing transparency and public trust?

Reflections on Public Service: A Conversation with David Lebryk

What leadership lessons can be gained from 33 years of federal services? What are the biggest barriers to building a more citizen-centric federal government? What must we do to better prepare future public leaders—both political and career—for the complexity of governing? Join host Michael J. Keegan as he explores these questions and more with Dave Lebryk, the former Fiscal Assistant Secretary of the U.S. Department of the Treasury on this special edition of The Business of Government Hour -- Reflections on Public Service.
Broadcast Date: 
Monday, December 8, 2025 - 11:00
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Responsible AI for Public Evaluation

Governments are using Artificial intelligence (AI) to reshape how they operate, which offers unprecedented opportunities to improve decision-making, enhance transparency, and deliver better outcomes for the public.

The Transformative Use of Artificial Intelligence for State-Based Child Welfare Programs

The IBM Center for The Business of Government, in collaboration with the University of Michigan School of Social Work, recently convened a roundtable discussion, “The Ethical and Transformative use of Artificial Intelligence in Child Welfare.” The event included public sector leaders, technologists, and academic experts from Alaska, Arizona, California, Connecticut, DC, Florida, Georgia, Illinois, Michigan, Minnesota, Mississippi, New Jersey, Texas, West Virginia, Wisconsin -- and Switzerland!

Regional Focus and National Impact: Champion Excellence in State Government with David Adkins

What is the mission of the Council of State Governments? How does this organization champion excellence in state government? And What are some of its flagship programs and initiatives? Join hosted host Michael J. Keegan as he explores these questions and more with David Adkins, Executive Director, Council of State Governments on this Special Edition of The Business of Government Hour - The National Academy of Public Administration - National Conference Series.
Broadcast Date: 
Monday, December 1, 2025 - 11:00
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