Andrea Fletcher, Chief Digital Strategy Officer at CMS

Andrea Fletcher is the Chief Digital Strategy Officer (CDSO) at the Centers for Medicare and Medicaid Services (CMS). She is the first person to hold this role, and also serves as the Director of the Digital Service at CMS, an agency team of the United States Digital Service. At CMS she is responsible for digital transformation and modernization efforts, promoting interoperability and public access to health data, and recruiting the next generation of technical talent into federal service. Prior to taking on this new role, she served in the United States Digital Service as a product manager.

Weekly Roundup: May 6-10, 2024

USDS Impact Report Shows Tech Talent Demand Boom. The United States Digital Service (USDS) received over 100 requests from government agencies for help with technology projects in fiscal year (FY) 2023 – a demand level that USDS said greatly exceeds its current resources.

Driving Greater IT Efficiency and Innovation

In the fast-paced and ever-evolving realm of information technology (IT), public sector organizations face unique challenges in delivering effective services while ensuring security, efficiency, and scalability. The International Trade Administration administration (ITA) is a agency within the U.S. Department of Commerce focused on promoting U.S. exports, ensuring fair trade through enforcement of trade laws, and fostering a competitive business environment for U.S. companies.

Mousetraps for Flawed Data

For the most part, we’ve pointed to issues that require careful examination of the information to determine if its trustworthy or not.

But, as time has passed, we’ve come across a great many signals, easily spotted and identified, that point to quicker recognition that information should be scrutinized. Here are a half dozen examples:

Enhancing Taxpayer Experience through AI-Aided Personalization

Blog Author: Camille Johnson, Associate Consultant, Talent Transformation, IBM

Enhancing Information Technology at the International Trade Administration (ITA): A Conversation with Gerald Caron, CIO at ITA

What is the IT strategy for the International Trade Administration (ITA)? How is ITA modernizing and securing its technology infrastructure? What does the future hold for IT at the International Trade Administration? Join host Michael J Keegan as he explores these questions and more with guest Gerald Caron, Chief Information Officer at ITA within the U.S. Department of Commerce.
Broadcast Date: 
Monday, May 6, 2024 - 09:59
Author: 

Gerald Caron, Chief Information Officer, International Trade Administration (ITA)

Gerald Caron is the Chief Information Officer for the International Trade Administration. In this role, he implements information technology services, solutions, and strategy for an agency of 2,200 employees across 100 U.S. cities and 80 international markets.

Weekly Roundup: April 29 - May 3, 2024

A new push by OMB to get a handle on 10,000 federal websites. Over the last six months, agencies inventoried over 10,000 public-facing federal websites and identified their top websites with the most user traffic. This may have been the first time agencies completed such a website inventory as it was part of the requirements under the Digital Experience (DX) memo from Office of Management and Budget released in September.

Accelerating Technology Acquisition within the U.S. Department of Defense

The traditional approach to defense acquisition has long been criticized for its complexity, rigidity, and slow pace. However, the rapid advancement of digital technology and AI has compelled the U.S. Department of Defense (DoD) to rethink its acquisition strategies. Bonnie Evangelista, acting chief digital and AI officer for acquisition with her extensive experience in federal contracting and acquisition, is working on accelerating tech procurement.

Reflections from a London Meeting with the Commonwealth

Last week, I had the honor of joining the biennial meeting of the Commonwealth Cabinet Secretaries and Heads of Civil Service from April 22-24, 2024, organized by the Commonwealth Secretariat in London, UK. Since its founding in 1949, the modern Commonwealth has grown in both scale and influence with 56 member countries, spanning six continents and representing a third of the world's population.

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