New Report - GenAI and the Future of Government Work

Today, we're excited to announce the publication of GenAI and the Future of Government Work by Professor William G. Resh from the Andrew Young School of Policy Studies at Georgia State University, alongside a host of contributors. This timely report offers federal leaders a roadmap for navigating the AI revolution while keeping human talent at the center of public service. 

William G. Resh, PhD

William G. Resh is Professor and Chair of the Department of Public Management and Policy(PMAP) at Georgia State University’s Andrew Young School of Policy Studies. A nationally recognizedscholar of executive politics, public personnel policy, civil service systems, and theU.S. presidency, Resh brings a dynamic blend of research excellence, administrative experience,and deep commitment to public service education to his role.

GenAI and the Future of Government Work

On behalf of the IBM Center for The Business of Government, we are pleased to present this new report, GenAI and the Future of Government Work by Professor William G.Resh, Andrew Young School of Policy Studies, Georgia State University with contributors Gül Nisa Gürbüz, Yi Ming, Xinyao (Andy) Xia, Michael Overton, PhD, and Brandon De Bruhl.

The Collective Edge: A Conversation with Prof. Colin Fisher

What are group dynamics—and why do they matter for leaders? How can understanding them help build stronger, more effective teams? And what are the practical strategies leaders can use to unlock the full potential of their groups? Join host Michael J. Keegan as I he explores these questions and more with, Colin M. Fisher author of The Collective Edge: Unlocking the Secret Power of Groups. Tune in for insights on how leaders can harness group dynamics to foster collaboration, creativity, and high performance—only on The Business of Government Hour
Broadcast Date: 
Monday, September 1, 2025 - 10:03
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The Science of Leadership: Nine Capacities to Navigate Complexity and Drive Impact

In an era of unprecedented challenges—from AI-driven disruptions to economic volatility and bureaucratic inertia—effective leadership demands more than intuition or charisma. It is no longer about hierarchy or control; it is about adaptability, empathy, and the deliberate cultivation of human potential and it requires a rigorous, evidence-based approach grounded in scientific research.

The Science of Leadership: Nine Ways to Expand Your Impact – A Conversation with Margaret Moore

What is the “science of leadership”? Why is it important to distinguish between self-oriented, other-oriented, and system-oriented leadership? How should leaders navigate modern challenges such as the rise of AI or economic uncertainty? Join host Michael J. Keegan as he explores these questions and more with Margaret Moore, co-author of THE SCIENCE OF LEADERSHIP: Nine Ways to Expand Your Impact.
Broadcast Date: 
Monday, November 17, 2025 - 11:00

Procurement Reform In Vogue

An international convening of procurement leaders on driving acquisition as a strategic priority for governments in addressing national goals, hosted by OECD and preceded by a session on buying Generative AI.  A well-attended and highly engaged set of discussions with US government and industry leaders on new ideas at the annual National Contract Management World Congress.

Fostering Trust through Collaborative Public Engagement

Julia Carboni's new report, "Collaborative Public Engagement for Building Trust in Government," synthesizes valuable insights from Carboni's original blog post series, distilling them into a practical guide. Her report emphasizes the importance of community voices and local strengths in shaping public policy and achieving civic goals.

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