AI and Government Communications

This is the eighth in a series of articles stemming from the National Academy of Public Administration’s Standing Panel on Technology Leadership as part of its Call to Action on Responsibly Using AI to Benefit Public Service at all Levels of Government.

Becoming a Growth Leader: A Conversation with Scott Edinger, author, The Growth Leader

How can government leaders enhance the customer experience in the agencies they lead? What insights can government leaders learn from the private sector on how to improve CX (customer experience)? What is the difference between managing tasks versus leading for results? Join host Michael Keegan as he explores these questions and more with Scott Edinger.
Broadcast Date: 
Monday, October 30, 2023 - 11:00

Scott Edinger, The Growth Leader

He is the author of The Growth Leader: Strategies to Drive the Top and Bottom Lines (Fast Company Press, 2023), as well as the bestselling co-author of The Hidden Leader: Discover and Develop Greatness Within Your Company (AMACOM, 2015) and The Inspiring Leader (McGraw Hill, 2009). His Harvard Business Review article “Making Yourself Indispensable” has been called a “classic in the making.” Scott’s work has been published in the HBR Guide to Your Professional Growth and HBR Guide to Being More Productive.

Building Climate Resilience for Governments in the Face of Future Shocks

The IBM Center for The Business of Government and the IBM Institute for Business Value, in partnership with the National Academy of Public Administration (NAPA) and a range of other partners, launched an initiative last year to help government leaders identify core capabilities critical to building resilience in the face of “future shocks,” where collaborative action to address anticipated threats requires focus and cooperation across a broad ecosystem of partners and stakeholders.

Preparing Governments for Future Shocks: Building Climate Resilience

Indeed, they are shocks—more frequent and more destabilizing. While governments were exposed to a host of mostly unforeseen challenges from the global pandemic, they have captured valuable lessons. Leaders understand where they need to concentrate their readiness efforts for “future shocks,” carrying the momentum from rapid, pandemic-driven innovation into their preparation.

Exploring the AUKUS Partnership: A Special Edition of The Business of Government

What is the Australia-United Kingdom-United States (AU-KUS) Partnership? How can AUKUS stakeholders leverage technology and innovation to enhance security across the Indo-Pacific region? How can this partnership most effectively engage and partner with industry? Join host Michael Keegan as he explores the vision and purpose of the AUKUS partnership with experts from Australia (Daniel Munro and Brad McGrath), the UK (Prof. John Louth), and the U.S. (Fred Kagan) on a Special Edition of The Business of Government Hour.
Broadcast Date: 
Monday, October 23, 2023 - 10:35

Erin Mullenix

Erin Mullenix is the research director at the Iowa League of Cities and serves in a shared role in community data with Iowa State University Extension and Outreach’s Office of Community and Economic Development. Through her roles, she provides local government research in a variety of areas, including local finance, policy issues, and data-driven decision-making. Erin has experience working in both the private and public sectors.

Community Betterment Guided by Data and Evidence: The Importance of Pairing Robust Data and Storytelling

Connecting, bridging, translating, and weaving are all common descriptions of how to bring together experts, data, and people. The latter, weaving, may be the most insightful, going beyond simple connection points by creating a loom that holds together the many elements required to bring about success as we bring data and evidence forward for the public good.


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