Federal Intranet Work Sites: An Interim Assessment Federal Intranet Work Sites: An Interim Assessment

This report uncovers ideas and practices in government-to-employee web-based communication. It investigates and analyzes the visions of online collaboration that are emerging in federal agencies and the web-based governemnt-to-emploee practices that are in place. The study considersr the leverage points, opportunities and barriers to developing these innovations. Technology and E-Government

 

Extraordinary Results on National Goals: Networks and Partnerships in the Bureau of Primary Health Care's 100%/0 Campaign

Over the past decade much work has been done on defining leaders and examining the distinctions among leaders, management and administration. This study examines an innovative approach to leading as a discipline and a method. It describes the Bureau of Primary Health Care's management effort from 1998 to 2001 to transform the health care system at the community level throughout America. The Health Resources and Services Administration (HSRA) within the Department of Health and Human Services organized the 100% Access & 0 Disparities Campaign.

Entrepreneurial Government: Bureaucrats as Businesspeople

This report examines the story of a hardy group of civil servants who are moving away from stodgy, stovepiped, red-tape-ridden bureaucracies to create new business that are in some cases good enough to beat private companies competing for government contracts. These programs -an amalgam of franchise operations, revolving fund reimbursable services, multi-agency contract operators and fee-based service providers- offer lessons for a government determined to run with the efficiency and effectiveness of business. Innovation

Efficiency Counts: Developing the Capacity to Manage Costs at the Air Force Material Command

This report presents research on the Air Force Materiel Command’s experience in which a significant, if partial, transformation of expenditure planning and financial management rules and routines occurred within a period of fewer than three years. Financial ManagementOrganizational Transformation

E-Reporting: Strengthening Democratic Accountability

This report traces the history of public reporting on government performance and how technology now allows government leaders to dramatically expand citizen access to government performance. Lee defines criteria for assessing how well federal, state, and local agencies report their performance to the public as well as provides examples of best practices to inspire government agencies at all level to move toward e-reporting. His findings and recommendations serve as a quick guide for public managers to assess their own reporting and how to emulate the best.

Digitally Integrating the Government Supply Chain: E-Procurment, E-Finance, and E-Logistics

This project represents a year long partnership between the IBM Endowment for the Business of Government and the University of Maryland School of Public Affairs' Center for Public Policy and Private Enterprise. The Center, under the direction of Dr. Jacques Gansler, hosted a series of three Leader Forums at the Aspen Institute's Wye River Conference Centers, held over a 12-month period. The forums brought together government and business leaders to examine how the federal government could "digitally integrate" its supply chain.

Determining a Level Playing Field for Public-Private Competition

This report provides an analysis of the theoretical and practical issues involved in creating a level playing field for public-private competitions. The notion of a level playing field is that governments should create a set of policies and procedures governing public-private competitions such that neither government nor the private sector has a competitive advantage. The study assesses the challenges involved in attempting to create the level playing field. Contracting

Designing Competitive Bidding for Medicare

This report provides a case study of how one government agency--the Centers for Medicare & Medicaid Services (CMS) in the U.S. Department of Health and Human Services--has been mandated by Congress to begin competitive bidding in 2006. The mandated bidding process is a market-based approach to setting payments for the managed-care portion of Medicare. The report describes the basic features of any competitive bidding process, and outlines lessons from three systems of competitively bidding healthcare markets by the U.S.

Credit Scoring and Loan Scoring: Tools for Improved Management of Federal Credit Programs

The federal government currently administers loan and loan guarantee programs that amount to about $1 trillion of credit outstanding. Credit scoring and loan scoring offer the opportunity for federal credit agencies to devise scoring-based database management systems for a broad range of purposes. When applied to federal direct loans and guarantees, scoring may help some federal credit agencies to improve credit management as well as the implementation of public purposes related to their programs. Financial Management

Creating a Culture of Innovation:10 Lessons from America's Best Run City

This report explores how managers create a culture of innovation through a comprehensive case study of Phoenix, Arizona, which has been consistently recognized as the best run city in America. Through interviews with Phoenix’s mayor and department heads in city government, themes are developed on creating a culture of change, encouraging responsible risk-taking, and undertaking public entrepreneurship. The study also provides recommendations for other managers who are focused on change and innovation within their organization. Innovation

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