Transforming the Intelligence Community: Improving the Collection and Management of Information

Submitted by on Thu, 03/12/2009 - 20:00

This report offers a unique perspective on transforming the nation’s intelligence community. Instead of the traditional top-down approach to reforming the work of the intelligence community to improve national security, this report offers a “bottoms-up” approach. The report recommends the creation of a new culture among front-line analysts that builds upon the lessons learned from the field of knowledge management. The report recommends combining the implicit knowledge of individual analysts with the explicit knowledge developed within their organizations.

International Experience Using Outsourcing, Public-Private Partnerships, and Vouchers

Submitted by on Thu, 03/12/2009 - 20:00

This report is based on research conducted by the Organisation for Economic Cooperation and Development (OECD), including site visits, interviews, and two major OECD conferences. The report focuses on key design and implementation issues for three principal market-type mechanisms used to provide public services in OECD countries: (1) outsourcing, (2) public-private partnerships, and (3) vouchers.

Grants Management in the 21st Century: Three Innovative Policy Responses

Submitted by on Thu, 03/12/2009 - 20:00

This report describes how the federal grant system has come under increased stress in recent years. In an effort to modernize the grant system, the report analyzes three recent reform initiatives in the area of grant management: performance partnerships, Grants.gov., and extensive waiver authority. The report explores the potential of each to mitigate some of the challenges facing grants management and design. The report concludes with a series of recommendations to improve federal grants management. Financial Management

RFID: The Right Frequency for Government

Submitted by on Thu, 03/12/2009 - 20:00

This report provides an overview of a major new technology now making great inroads in both the public and private sector - RFID technology. RFID stands for radio frequency identification. The report describes RFID technology and how it is being increasingly used. The report contains three cases of RFID application in supply chain management: (1) the Department of Defense, (2) the Food and Drug Administration and pharmaceutical industry, and (3) the Department of Agriculture's National Animal Identification System.

Ramping Up Large, Non-Routine Projects: Lessons for Federal Managers from the Successful 2000 Census

Submitted by on Thu, 03/12/2009 - 20:00

The purpose of this study is to examine the management challenges of the 2000 Census and how those were met, and to look forward at how the challenges of 2010 may be addressed. Missions and Programs

Executive Response to Changing Fortune: Sean O'Keefe as NASA Administrator

Submitted by on Thu, 03/12/2009 - 20:00

This report describes the tenure of Sean O’Keefe as administrator of the National Aeronautics and Space Administration (NASA). The report describes how O’Keefe faced three difficult challenges during his three years at NASA. His first challenge was to solve the space station’s financial mess. His second challenge was to manage the aftermath of the Columbia shuttle disaster. His third challenge was to steward the President’s 2004 vision for the further exploration of space.

Global Movement Management: Securing the Global Economy

Submitted by on Thu, 03/12/2009 - 20:00

Global Movement Management (GMM) is a comprehensive and achievable framework for securing the key flows - people, goods, conveyances, money, and information - in the global economy against disruptive threats and building resiliency into the system. This framework can help overcome the key impediments to efforts to promote security in the global movement system, and motivate key stakeholders to work together to integrate security and resilience into the system.

The Next Government of the United States: Challenges for Performance in the 21st Century

Submitted by on Thu, 03/12/2009 - 20:00

So, what happens next? The next president will face a very different set of management challenges from the ones that confronted the current president when he took office. Can we begin to predict and start preparing to respond to these challenges? That is the task that Dr. Kettl took on, through our encouragement, using his insightful essay in Part I of this report to promote discussion during a two-day forum that the IBM Center for The Business of Government convened this past summer.

Moving from Outputs to Outcomes: Practical Advice from Governments Around the World

Submitted by on Thu, 03/12/2009 - 20:00

Perrin’s report provides substantial evidence that countries are moving toward a results-oriented approach in a wide variety of government contexts. Until recently, the process and performance of government has been judged largely on inputs, activities, and outputs. Based on a two-day forum sponsored by the World Bank and the IBM Center involving officials from six developed and six developing countries Perrin identifies state-of-the-art practices and thinking that go beyond the current literature.Managing for Performance and Results

Public Deliberation: A Manager's Guide to Citizen Engagement

Submitted by on Thu, 03/12/2009 - 20:00

There are new and exciting opportunities to engage citizens by informing, consulting, involving, and collaborating with them through a number of techniques; for example, the use of online surveys and peer-to-peer communication tools such as blogs and wikis. Many of these are now being piloted and used by states, localities, and nonprofits. There is also an increased interest by federal agencies. But the challenge of reaching those who don’t already participate as activists or interest group members remains.

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