Government Reorganization: Strategies and Tools to Get It Done

This report provides various approaches to how government can undertake reorganization initiatives. It identifies four historical driving forces for reorganizations: to make government work better, to save money, to enhance power, and to address pressing problems. The report then examines four principal reorganization strategies that policy makers have used in the past: commissions, presidential reorganization authority, executive-branch reorganization staff, and congressional initiatives.

Government Management of Information Mega-Technology: Lessons from the Internal Revenue Service’s Tax Systems Modernization

This report provides a history of computer modernization efforts by the Internal Revenue Service (IRS), beginning with the initial Tax Systems Modernization project and ending with the current initiative. The study reviews the many hurdles faced by the IRS, highlighting those obstacles related to legislative constraints, bureaucratic entanglements, political complexities, civil service restrictions, and contracting and procurement requirements. Innovation

 

Governance & Public Security

The attacks of September 11, 2001, have posed great challenges for public institutions. The new emphasis on public security will profoundly shape debate about governmental performance and reform in the months and years ahead. This report summarizes a one-day symposium on governance and public security. Topics include: coordination of policy on homeland security, border management, protecting critical systems and biodefense and emergency response.

 

From E-Government to M-Government? Emerging Practices in the Use of Mobile Technology by State Governments

Adding to our expanding knowledge base and understanding of e-government, this report focuses on the potential of m-government (the use of mobile technology) to improve and enhance government services. The report broadly defines m-government as government's efforts to provide information and services to public employees, citizens, businesses, and nonprofit organizations through wireless communication networks and mobile devices such as pagers, PDAs, cellular phones, and their support systems.

Franchise Funds in the Federal Government: Ending the Monopoly in Service Provision

This report provides an evaluation of the franchise funds authorized in 1994 under the Government Management Reform Act, with particular emphasis on the Office of Federal Occupational Health (OFOH) in the Department of Health and Human Services. The study documents and evaluates the successes and failures of franchise funds and the competition they face from the private sector and other government service providers. ContractingInnovation

Financial Risk Management in the Federal Government: Overview, Practice, and Recommendations

This report examines the role of financial risk management techniques in government. The goal of this study is to determine which private sector financial risk management techniques are best suited for government adoption. In addition, the report examines the common traits of successful financial risk management adoptions in government, and develops a series of recommendations that will serve as a guide for both agencies and oversight bodies.Financial Management

Federal Intranet Work Sites: An Interim Assessment Federal Intranet Work Sites: An Interim Assessment

This report uncovers ideas and practices in government-to-employee web-based communication. It investigates and analyzes the visions of online collaboration that are emerging in federal agencies and the web-based governemnt-to-emploee practices that are in place. The study considersr the leverage points, opportunities and barriers to developing these innovations. Technology and E-Government

 

Extraordinary Results on National Goals: Networks and Partnerships in the Bureau of Primary Health Care's 100%/0 Campaign

Over the past decade much work has been done on defining leaders and examining the distinctions among leaders, management and administration. This study examines an innovative approach to leading as a discipline and a method. It describes the Bureau of Primary Health Care's management effort from 1998 to 2001 to transform the health care system at the community level throughout America. The Health Resources and Services Administration (HSRA) within the Department of Health and Human Services organized the 100% Access & 0 Disparities Campaign.

Entrepreneurial Government: Bureaucrats as Businesspeople

This report examines the story of a hardy group of civil servants who are moving away from stodgy, stovepiped, red-tape-ridden bureaucracies to create new business that are in some cases good enough to beat private companies competing for government contracts. These programs -an amalgam of franchise operations, revolving fund reimbursable services, multi-agency contract operators and fee-based service providers- offer lessons for a government determined to run with the efficiency and effectiveness of business. Innovation

Efficiency Counts: Developing the Capacity to Manage Costs at the Air Force Material Command

This report presents research on the Air Force Materiel Command’s experience in which a significant, if partial, transformation of expenditure planning and financial management rules and routines occurred within a period of fewer than three years. Financial ManagementOrganizational Transformation

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