Federal Credit Programs: Managing Risk in the Information Age

This report highlights the fundamental tensions that federal credit programs face between doing good and doing well. On the one hand, the government provides support through loans and loan guarantees to borrowers who are not considered adequately served by commercial credit markets. On the other hand, the government cannot afford to lose large amounts of money by paying for an unacceptable number of defaults on federal loans.

Cooperation Between Social Security and Tax Agencies in Europe

This report contends that as social policy continues to evolve, governments now may need to look beyond the traditional structures of social security and taxation. Today, there are varying levels of interaction between those organizations in European nations.

Investing in Supply Chain Security: Collateral Benefits

This report asserts that while the United States and other governments have taken steps to secure international transportation systems, supply chains remain vulnerable to terrorist attacks and are exposed to the introduction of unauthorized people or weapons. It also responds to an industry concern that government action to impose tougher standards and processes erodes trade efficiency by adding cost and complexity. In this report, Rice and Spayd help business leaders and security managers quantify the business case for increasing investment in security.

Assessing the Impact of IT-Driven Education in K-12 Schools

This report details a methodology that may be used to assess educational return on investment (ROI), in particular in the area of technology investments. The analysis of ROI in education is fundamental in the management philosophy and application of data-driven decision making. School leaders must know which programs deliver the biggest value for the dollar spent in order to target funding where it is needed most.

Leveraging Collaborative Networks in Infrequent Emergency Situations

This research reviews a highly successful model of network collaboration that contained the outbreak of Exotic Newcastle disease, (a highly contagious disease among poultry), in California in 2002. The success of the effort was in part the result of the incident management system approach taken, a model of collaboration broadly applicable to all infrequent emergency situations. disaster preparedness, disease, contagious, fatal, public emergency, emergencies, california, caCollaboration: Networks and Partnerships

Computerisation and E-Government in Social Security: A Comparative International Study

This international study provides comparative data on the history of computerization, the current scope, past and present aims, and consequences (for organization, costs and procedural justice) of computerization, surveillance and data collection, the relationship between policy makers and computer professionals, and experience of and attitudes to new and emerging technologies in 13 OECD countries.

The Transformation of the Government Accountability Office: Using Human Capital to Drive Change

The authors present an honest description of the transformation of the GAO. The report openly discusses challenges faced and overcome, mistakes made, and lessons learned. It challenges the reader to think broadly about human capital management as a driver for organizational transformation and what it can mean for the public sector as a whole. Like the Government Accountability Office, other public and private organizations have also successfully used human capital management to transform their organizations. Three keys appear to be essential to such transformation.

The Next Big Election Challenge: Developing Electronic Data Transaction Standards for Election Administration

In this report, Professors Alvarez and Hall discuss the challenge of moving toward the implementation of a set of electronic transaction standards (ETS) for election administration across the nation.

Transforming the Intelligence Community: Improving the Collection and Management of Information

This report offers a unique perspective on transforming the nation’s intelligence community. Instead of the traditional top-down approach to reforming the work of the intelligence community to improve national security, this report offers a “bottoms-up” approach. The report recommends the creation of a new culture among front-line analysts that builds upon the lessons learned from the field of knowledge management. The report recommends combining the implicit knowledge of individual analysts with the explicit knowledge developed within their organizations.

International Experience Using Outsourcing, Public-Private Partnerships, and Vouchers

This report is based on research conducted by the Organisation for Economic Cooperation and Development (OECD), including site visits, interviews, and two major OECD conferences. The report focuses on key design and implementation issues for three principal market-type mechanisms used to provide public services in OECD countries: (1) outsourcing, (2) public-private partnerships, and (3) vouchers.