Results of the Government Leadership Survey

Will the federal government be able to recruit and retain employees with the qualities needed for leaders in the future? To help answer that question, the IBM Center for The Business of Government surveyed career and noncareer members of the federal Senior Executive Service (SES). Survey results showed that federal executives have a new vision of leadership and think that changes in current leadership systems will help make the vision a reality. Human Capital ManagementLeadership

Religious Organizations, Anti-Poverty Relief, and Charitable Choice: A Feasibility Study of Faith-Based Welfare Reform in Mississippi

Using several different research methodologies, this report examines the feasibility of church-based welfare reform. The study compares church programs with government assistance in the delivery of welfare services. The results address the viability of improving government services and the impact that welfare reform has on social inequality within families, religious congregations, and local communities. Innovation


Reflections on Mobility: Case Studies of Six Federal Executives

This report offers case studies of five current federal career executives, each of whom accomplished major changes in several different federal agencies. The study identifies common factors in their experiences that led to their inter-agency mobility. These factors provide useful guidelines for creating incentives to encourage more widespread mobility in the future and allow federal executives to consciously plan for greater career mobility to ensure a more flexible and responsive government. Human Capital Management Leadership

Public-Sector Information Security: A Call to Action for Public-Sector CIOs

This report expands upon the themes and issues raised at a forum on Security and Critical Infrastructure Protection sponsored by the National Association of State Chief Information Officers (NASCIO). At the forum, held in November 2001, conference participants identified a series of actions designed to combat emerging cyber-threats to security and critical infrastructure. Subsequent to the Forum, NASCIO asked Don Heiman, former Chief Information Officer of the State of Kansas, to develop recommendations for improving public-sector information security.

Public-Private Strategic Partnerships: The U.S. Postal Service-Federal Express Alliance

In recent years, postal services around the world have been transformed, adopting private sector operational modes and efficiencies. Services have acquired for-profit firms in delivery, logistics and freight forwarding, or established strategic alliances with them. This project reviews government and for profit postal operation alliances around the world to identify the best practices to guide future alliances. usps, postal service, federal express, Collaboration: Networks and Partnerships

Profiles in Excellence: Conversations with the Best of America's Career Executive Service

This report consists of a series of in-depth interviews with senior executives in government who have been identified as outstanding leaders. The study attempts to determine the characteristics that have most centrally contributed to the success of these senior executives. Leadership


Privacy Strategies for Electronic Government

This report provides a framework for understanding the implications of privacy and security in the public domain, the challenges of increasing use of the Internet to deliver government services and information, and the connections and lessons that can be learned from the private sector privacy and security issues and experiences. Technology and E-Government

Preparing for Wireless and Mobile Technologies in Government

This report seeks to fill the gap that exists in understanding the technology readiness of the government workforce and the impact on leveraging wireless technology for e-government applications. Technology and E-Government

Performance Management for Career Executives: A 'Start Where You Are, Use What You Have' Guide

This report describes how career executives can overcome common problems in the design, alignment, use, and communication of performance measures and information. It provides a series of antidotes to the cynicism and fatigue frequently felt by career executives in regard to performance management. The report offers specific advice on actions and approaches career executives can take, and urges career executives to use goals and performance measures as critical aspects of their work.

Performance Leadership: 11 Better Practices That Can Ratchet Up Performance

In the report, Professor Behn moves away from the conventional tenet of public administration to "make the managers manage." Instead, he offers an approach that encompasses eleven "better practices" that he has observed in use by successful public managers over the years. This approach focuses not on individual attributes and virtues, but rather on activities or practices which can spur improvements in program performance.