Transforming Government: The Renewal and Revitalization of the Federal Emergency Management Agency

Submitted by on Thu, 03/12/2009 - 20:00

This report investigates the effectiveness and efficiency of the disaster assistance programs of the Federal Emergency Management Agency (FEMA). In particular, the study explores the evolution of disaster management from the Bush Administration to the Clinton Administration and compares FEMA responses to Hurricane Hugo and Hurricane Andrew with agency responses to more recent disaster such as the Northridge Earthquake. Organizational Transformation

Transforming Government: Dan Goldin and the Remaking of NASA

Submitted by on Thu, 03/12/2009 - 20:00

This report provides a case study of a leading change agent, Daniel Goldin, Administrator of NASA. Goldin has been a change agent in an extremely austere and political environment. The study examines how Goldin initiated and carried through an organizational change process. Specifically, the report discusses how Goldin met his goals, where he fell short, and the lessons learned from his strategies and approach to change. Organizational Transformation

 

Transforming Government: Creating the New Defense Procurement System

Submitted by on Thu, 03/12/2009 - 20:00

This report focuses on the government leaders within the Pentagon and the White House who transformed the weapons procurement process from a rule-bound, inflexible, and inefficient system to a more subjective, cost-effective, and innovative public acquisition process. The study seeks to discover how these public sector leaders injected private sector business methodologies into the traditional federal bureaucracy and offers an illustration of how this government team exemplified leading widespread change and instilling innovation. Organizational Transformation

Transforming Government: The Revitalization of the Veterans Health Administration

Submitted by on Thu, 03/12/2009 - 20:00

This report describes and analyzes the transformation of the Veterans Health Administration (VHA), one of the country’s largest organizational transformations in recent years. The goal of the transformation was to create an organization that could provide care as efficiently as leading private-sector health care organizations and that would embrace innovation and continuous quality improvement.

Transborder Service Systems: Pathways for Innovation or Threats to Accountability?

Submitted by on Thu, 03/12/2009 - 20:00

This report describes the emergence of contracts that cross local borders. One example is Edison Schools, which is now the country’s leading private manager of public schools, operating 136 schools in 22 states. Another example is Maximus Incorporate that operates social service programs in all 50 states, 49 of the fifty largest cities, and 27 of the thirty largest counties. A third example includes the construction of the new Cross Israel Highway that is led by the Canadian Highways Infrastructure Corporation.

Trans-Atlantic Experiences in Health Reform: The United Kingdom's National Health Service and the United States Veterans Health Administration

Submitted by on Thu, 03/12/2009 - 20:00

This report includes a comparative study of the NHS and VHA reforms, and examines how two large public systems responded to the challenge of health reform. The study evaluates the reform impacts on health service delivery in each setting, explores how implementation was managed, and describes the effects on organization, workforce, and culture. Organizational Transformation

 

Toward a 21st Century Public Service: Reports from Four Forums

Submitted by on Thu, 03/12/2009 - 20:00

The IBM Endowment for The Business of Government supported a series of forums to examine the future of the civil service: (1) Two Federal Summit Conferences; (2) Thought Leaders Forum on -A New American Diplomacy: Requirements for the 21st Century, hosted by the National Policy Association; and (3) Thought Leaders Forum on -People and Performance: Challenges from the Future of Public Service- hosted by the Maxwell School of Citizenship and Public Affairs, Syracuse University.

The Use of the Internet in Government Service Delivery

Submitted by on Thu, 03/12/2009 - 20:00

This report examines the use of e-commerce and the Internet in government service delivery and communications. A national study was conducted that included a content analysis of the best federal, state, and local websites. The study describes and compares the ways in which government agencies are using the Web to improve the delivery of services. Technology and E-Government

 

The State of Federal Websites: The Pursuit of Excellence

Submitted by on Thu, 03/12/2009 - 20:00

This report discusses the legal and policy context of federal website implementation and some of the major issues that have faced federal web managers. These issues include the need to assess web content after September 11th to ensure security, provide security against hackers, and protect citizens' privacy. Technology and E-Government

The Promise of E-Learning In Africa: The Potential for Public-Private Partnerships

Submitted by on Thu, 03/12/2009 - 20:00

This project examines the contribution that e-learning and public-private partnerships have made and can make in Africa. A quantum leap in education is required in order for Africa to attain the target of universal primary education by 2015, meet the burgeoning demands for access to secondary education and deliver the appropriate education and training for post-secondary student to enter the knowledge-economy. Technology and E-Government

 
 
 

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