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Using Innovation and Technology to Improve City Services

This report examines a dozen cities across the United States that have award-winning reputations for using innovation and technology to improve the services they provide to their residents.

Balancing Independence and Positive Engagement:  How Inspectors General Work with Agencies and Congress

The authors of this report undertook a series of confidential interviews with staff in three institutions to gather candid insights.

Improving Government Decision Making through Enterprise Risk Management

Federal leaders recognize the need to address risks effectively.

Blogs

A Management Roadmap for the Next Administration

Developing a Management Roadmap for the Next AdministrationTo prepare for the upcoming transition to a new Administration, we are hosting a series of Roundtable discussions to develop management recommendations for the next administration.  Learn more.

Six Trends Driving Change in Government

Six Trends Driving Change in Government

We looked across our interactions with government leaders and stakeholders, as well as the thinking of our authors, to identify a set of trends that will drive change in governmentJoin the conversation.

The Business of Government Blog

Weekly Roundup May 29, 2015
Michael Keegan
The IBM Center's Weekly Round Up highlights articles and insights that we found interesting for the week...
Transforming Government Like Disney?
John Kamensky
Should the federal government be more like Disney when delivering its customer service experiences?