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A Manager’s Guide to Assessing the Impact of Government Social Media Interactions

This new report addresses the key question of how government should measure the impact of its social media use.

Call for Research Report Proposals

Since the creation of the IBM Center for The Business of Government over 15 years ago, it has been our goal to help public sector leaders and managers address real-world problems by ...

Participatory Budgeting:  Ten Actions to Engage Citizens via Social Media

Participatory budgeting is an innovation in direct citizen participation in government decision-making that began 25 years ago in a town in Brazil.

Blogs

Twitter Insights

Six Trends Driving Change in Government

Six Trends Driving Change in Government

We looked across our interactions with government leaders and stakeholders, as well as the thinking of our authors, to identify a set of trends that will drive change in governmentJoin the conversation.

The Business of Government Blog

Weekly Round-up: September 19, 2014
Michael Keegan
The IBM Center's Weekly Round Up highlights articles and insights that we found interesting for the week...
Creating Risk-Responsive Frameworks
John Kamensky
“By some estimates, taking out just nine critical electrical substations could plunge the whole nation into darkness,” says Jason Black, a researcher at Battelle Institute. This...