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Using Innovation and Technology to Improve City Services

This report examines a dozen cities across the United States that have award-winning reputations for using innovation and technology to improve the services they provide to their residents.

Balancing Independence and Positive Engagement:  How Inspectors General Work with Agencies and Congress

The authors of this report undertook a series of confidential interviews with staff in three institutions to gather candid insights.

New Jerseys Manage By Data Program:  Changing Culture and Capacity to Improve Outcomes

This report presents five strategies that organizations can follow to change their culture by moving toward data-driven decision making.

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Twitter Insights

Six Trends Driving Change in Government

Six Trends Driving Change in Government

We looked across our interactions with government leaders and stakeholders, as well as the thinking of our authors, to identify a set of trends that will drive change in governmentJoin the conversation.

The Business of Government Blog

Weekly Roundup: April 20 - 24, 2015
John Kamensky
Articles from across the Web that we at the IBM Center for The Business of Government found interesting,...
Can IGs Successfully Walk a Tightrope?
John Kamensky
By John Kamensky along with guest blogger Andrew Fairbanks.