Working to Transform Your Organization

A part of the larger report, "Becoming an Effective Political Executive: 7 Lessons from Experienced Appointees," this essay, "Working to Transform Your Organization," describes how political appointees can successfully transform organizations. Four organizations were chosen as case studies and eight common lessons emerged about how leaders successfully undertake large-scale transformation initiatives.

Winning the Best and Brightest: Increasing the Attraction of Public Service

This report examines the ways in which public policy training at two elite institutions shapes the public service orientations of students in these programs. The study focuses on the important question of how the goals and aspirations of policy students interact with policy training to shape their career trajectories. The findings of this project are useful to public policy education leaders seeking to improve their programs, particularly in a way that supports the goals of a revitalized public sector.Human Capital Management

Using Virtual Teams to Manage Complex Projects

This report examines how new technologies are reshaping the workplace. The project studies how the U.S. Department of Energy and its contractors and subcontractors are using advanced information and communication technologies to manage a highly complex Radioactive Waste Management Project at Yucca Mountain, Nevada. The Yucca Mountain project has begun to implement -virtual teamwork- as a means to provide more efficient and effective collaboration among employees. Human Capital Management

Using Technology to Increase Citizen Participation in Government: The Use of Models and Simulation

The use of decision support tools by citizens and community leaders to make better decisions holds tremendous promise as the next area of E-government technology. This research project identifies these opportunities, examines existing attempts to use these technologies, and conducts usability research related to a particular set of simulation technologies designed to help citizens more fully participate in decisions about sustainable development.nj, new jersey, ca, california Technology and E-Government

Using Performance Data for Accountability: The New York City Police Department's CompStat Model of Police Management

This report examines the New York City Police Department’s innovative model of police management known as COMPSTAT. The study identifies the management practices that are associated with COMPSTAT and documents the process of dissemination and adoption of COMPSTAT by other police departments across the nation. Managing for Performance and Results

 

Using Evaluation to Support Performance Management: A Guide for Federal Executives

his report documents the ways in which program evaluation is currently being used to support performance management. The authors draw from current practices to derive recommendations for improving the links between program evaluation and performance measurement, and management in the federal government. Managing for Performance and Results

 

Using Activity-Based Costing to Manage More Effectively

This report examines the value of activity-based costing (ABC) for decision-making in public-sector universities. The study shows how activity-based costing can be applied to institutions of higher education and could improve the information available to academic administrators, legislators, voters and customer. The purpose of this report is to demonstrate the feasibility and benefits of, and obstacles and limitations to, applying ABC in an academic environment. Financial Management

Understanding Innovation: What Inspires It? What Makes It Successful?

Public sector innovation may be considered an oxymoron, but for 15 years the Ford Foundation and John F. Kennedy School of Government at Harvard University have been identifying innovative public sector programs at the state, local, federal and tribal government levels through the Innovations in American Government Awards program, funded by Ford and administered by the Kennedy School.

Understanding Federal Asset Management: An Agenda for Reform

This project reviews federal management practices related to real property, personal property, and financial assets for which the federal government is responsible. Financial Management

 

Understanding Electronic Signatures: The Key to E-Government

The project explores the Internal Revenue Service’s (IRS) use of electronic signatures for its electronic filing program for individual tax returns. The case study describes how IRS approached the need for electronic authentication solutions. Since its launch, the number of returns signed electronically each year has increased. Technology and E-Government

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