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How Localities Continually Adapt Enterprise Strategies to Manage Natural Disasters

Submitted by on Wed, 11/18/2020 - 09:00

The authors of this report delve into city-level surveys of hundreds of communities, conducted by the International City/County Managers Association, to learn firsthand what challenges face local leaders and how they prepare in advance to blunt the effects of natural disasters.  They interview dozens of local leaders for their advice and insights and then used these insights to develop a framework that can guide local leaders as they strategize ways to minimize the effects of natural disasters on their communities and economies in the future.

The Road to AGILE GOVERNMENT: Driving Change to Achieve Success

Submitted by on Tue, 11/10/2020 - 09:00

Agile delivery approaches support government goals of economy, efficiency, and effectiveness by improving agency capacity to manage their budgets and delivery dates.

Distance Work Arrangements: The Workplace of the Future Is Now

Submitted by on Thu, 10/22/2020 - 09:00

Distance work arrangements—such as telework, remote work, and distributed teams— have been a growing trend in the workplace for more than a decade. For example, the federal government adopted the Telework Enhancement Act in 2010. And some private sector businesses have moved their operations completely online and maintain a virtual workforce that allows employees to work from anywhere in the world.

The Rise of the Sustainable Enterprise

Submitted by on Wed, 08/26/2020 - 14:05

This report finds that sustainability is no longer just a social responsibility (CSR) issue—it’s an organizational imperative for business and government enterprises. Opportunities and risks related to the environment now challenge the strategies and operating models of organizations across all sectors and functions. In fact, environmental choices, as a subset of a broader sustainability agenda, increasingly define strategy for leading organizations.  

Innovation and Emerging Technologies in Government: Keys to Success

Submitted by on Wed, 07/22/2020 - 08:00

The obstacles to implementing technological innovation in government often have less to do with hardware and software than people and processes. How can leaders recognize the need for new technology? How do innovators find funding and put the pieces in place to test a new idea? How does an agency define and measure success?

Measuring the Quality of Management in Federal Agencies

Submitted by on Wed, 05/06/2020 - 10:00

How well are federal agencies managed?  Currently, no commonly accepted framework exists to assess the quality of agency management. In this special report, University of Illinois—Chicago authors James Thompson and Alejandra Medina take on this question.

Risk Management in the AI Era: Navigating the Opportunities and Challenges of AI Tools in the Public Sector

Submitted by on Wed, 04/15/2020 - 12:18

Business leaders are rushing to take advantages of the benefits that can be brought to a wide array of industries to help increase productivity. Government leaders are also moving forward, but with appropriate caution. When considering the use and application of AI related technologies, government leaders weigh different factors than their private sector counterparts.

Transforming How Government Operates: Four Methods of Change

Submitted by on Wed, 03/18/2020 - 08:58

Many of the problems of government can be solved by technology, but the real roadblock is knowing how to fix the problems citizen experience when they interact with government. More than anything, government workers who want to innovate government operations and services need new methods and tools to help make better decisions and deliver more effective results.

Mobilizing Capital Investment to Modernize Government

Submitted by on Thu, 02/20/2020 - 11:00

Many governments around the world seek ways to serve their constituents and carry out their missions more effectively and with greater efficiency. This imperative takes on even greater import as emerging technology and business paradigms raise expectations from the public and enable new channels of collaboration between government and industry.

Scaling Evidence-Based Programs in Child Welfare

Submitted by on Tue, 02/11/2020 - 08:59

This report discusses governments addressing this challenge in three different program areas—those highlighted in the 2018 Family First Prevention Services Act as important to reducing child maltreatment by increasing investments in three kinds of prevention services—home visiting, mental health services, and substance abuse services.

Lester points to two key factors that influence success or failure in scaling evidence- based programs:

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