Implementing Alternative Sourcing Strategies: Four Case Studies

Four case studies highlight how organizations have implemented outsourcing, competitive sourcing, and public-private partnerships to achieve savings and better performance. First is NASA's initiative to outsource its computer desktop maintenance to the private sector. The second illustrates the use of competitive sourcing by the IRS as part of its effort to modernize. The third, Offutt Air Force Base's decision to compete more than 1,500 positions, is an example of the military’s efforts to shift more active duty personnel from support to combat-oriented positions.

Human Capital Reform: 21st Century Requirements for the United States Agency for International Development

The report presents 50 recommendations for reforming human capital in the U.S. Agency for International Development. The recommendations were developed at a Forum hosted by the National Policy Association in October 2002 at the Belmont Conference Center in Elkridge, Maryland. Human Capital Management

 

How Federal Programs Use Outcome Information: Opportunities for Federal Managers

A major purpose of the outcome information called for under the Government Performance and Results Act (GPRA) is that it be used by federal programs to help them improve the effectiveness of their services. It is widely recognized, however, that thus far the major thrust of agency GPRA outcome measurement efforts have been to respond to the Office of Management and Budget and Congressional requirement, not for internal service-improvement use.

Growing Leaders for Public Service

This report includes two previously published Center reports (Leaders Growing Leaders: Preparing the Next Generation of Public Service Executives and Organizations Growing Leaders: Best Practices and Principles of Public Service) in one volume. In both reports, addresses the crucial question of how well the federal government is developing its next generaiton of leaders. hhs, health and human services, ssa, social security, va, veterans, coast guardHuman Capital ManagementLeadership

Restoring Trust in Government: The Potential of Digital Citizen Participation

Three case studies illustrate how government organizations are now using technology to enhance citizen participation. The report addresses a fundamental challenge of government in the digital age: How can individuals engage in a two-way dialogue on public issues without relying on interest groups or other intermediaries? Technology has created new tools for allowing citizens to more meaningfully participate in a dialogue with their fellow citizens and their government.

Enhancing Security Throughout the Supply Chain

This project characterizes the supply chain flow of goods, information and people in a global economy with particular attention given to security issues (e.g., threat and vulnerability) as well as to threats to supply chain efficiency resulting from security measures. Supply Chain Management

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