A Learning-Based Approach to Leading Change

This report examines the experiences of five federal agencies which are currently running focused initiatives to apply the tools, principles and perspectives of organizational learning. As a program assessment, this study addresses the successes and failures of organizational learning based on these five case studies, and presents these findings to the community at-large. Human Capital Management

Enhancing Security Throughout the Supply Chain

This project characterizes the supply chain flow of goods, information and people in a global economy with particular attention given to security issues (e.g., threat and vulnerability) as well as to threats to supply chain efficiency resulting from security measures. Supply Chain Management

Restoring Trust in Government: The Potential of Digital Citizen Participation

Three case studies illustrate how government organizations are now using technology to enhance citizen participation. The report addresses a fundamental challenge of government in the digital age: How can individuals engage in a two-way dialogue on public issues without relying on interest groups or other intermediaries? Technology has created new tools for allowing citizens to more meaningfully participate in a dialogue with their fellow citizens and their government.

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