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Leadership Framework for an Agile Government

Submitted by on Thu, 06/12/2025 - 12:27

On behalf of the IBM Center for The Business of Government, we are pleased to present this new report, Leadership Framework for an Agile Government, by authors Pallavi Awasthi and Kuang Ting Tai of Nova Southeastern University. The report presents leadership imperatives for driving agile government based on extensive research and analysis, drawing on the experiences of digital leaders in city governments such as Boston, Philadelphia, Louisville, and Miami.

IBM Center Research Announcement

Submitted by on Tue, 06/03/2025 - 16:45

The IBM Center for The Business of Government connects research to practice, supporting work by scholars that benefits government through analysis of real-world experience and practical, actionable recommendations. Center reports are intended to spark the imagination—crafting new ways to think about government service delivery and operations by identifying trends, new ideas, and best practices in public management and innovation efforts.

Drought, deluge, and data

Submitted by on Tue, 04/22/2025 - 13:24

From record-breaking wildfires in Eastern Spain and Southern California to deadly flash floods in Japan and across the US, governments and communities worldwide are confronting a new era of relentless, overlapping climate events. These crises are not just increasing in frequency but also in complexity—droughts fuel wildfires, wildfires degrade soil, then sudden storms unleash devastating floods on already fragile landscapes. The compounding nature of these events is overwhelming traditional emergency response systems, stretching financial resources, and

How TECHNOLOGY Can Drive GOVERNMENT EFFICIENCY

Submitted by on Tue, 04/08/2025 - 11:33

This is highlighted by a recent report, led by the Technology CEO Council (TCC), in which the IBM Center for The Business of Government participated. That report, How Productivity, Innovation, and Efficiency Can Transform American Government, details how, if implemented effectively, technology-based reforms could reduce federal costs significantly—now and over time.

Enhancing Government Payment Integrity: Leveraging AI and Other Emerging Technologies

Submitted by on Mon, 02/24/2025 - 10:52

Agencies must address the multifaceted challenges and opportunities associated with advancing payment integrity by adopting innovative solutions, including artificial intelligence (AI), to combat improper payments—which can include fraud, waste, or abuse.

Digital Modernization for Government: An Implementation Framework

Submitted by on Thu, 12/19/2024 - 09:49

This challenge is compounded when officials seek to create value for the public from digital modernization when those technologies have evolved via different strategies, including “waterfall” approaches that often take longer to implement than “agile” approaches.

Resilience in action: Crisis leadership through innovation, collaboration, and human-centered solutions

Submitted by on Fri, 11/15/2024 - 10:45

In an era of unprecedented disruptions, the ability to anticipate future uncertainties and navigate through crises is crucial for leaders in all sectors. Global pandemics, climate change, geopolitical tensions, and other disruptions are testing resilience like never before. A key lesson learned from these challenges is that collaborative, forward-looking planning is essential to safeguard constituents and provide operational continuity.

Navigating Generative AI in Government

Submitted by on Wed, 10/23/2024 - 16:00

On behalf of the IBM Center for The Business of Government, we are pleased to release this new report: Navigating Generative AI in Government by Professor Dr. Alexander Richter, Wellington School of Business and Government, Victoria University of Wellington.

Preparing Governments for Future Shocks: Building Cyber Resilience for Critical Infrastructure Protection

Submitted by on Tue, 10/08/2024 - 05:09

As demonstrated by the findings from the initial cybersecurity roundtable done through the Future Shocks initiative, cyber resilience is crucial for protecting critical infrastructure, which includes essential services from the energy grid to clean water distribution. These systems are increasingly targeted by cyberattacks. Cyber resilience involves not only robust cybersecurity

Building future ready governments - Transformational lessons learned from a global shock

Submitted by on Tue, 09/10/2024 - 15:04

From its origins in late 2019 until May 2023, when the World Health Organization declared the end of its pandemic phase, COVID-19 was an extraordinary stress test for governments around the world. It revealed strengths and weaknesses of organizational response and resilience in ways that will be studied for years to come.

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