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The author’s insights equip public leaders and managers with practical tools for engaging the public in ways that foster meaningful participation and collaboration. Drawing from two decades of research, training, and practice in public engagement, the report emphasizes the importance of engaging with different community voices; other insights address the strengths that local communities can build upon to inform public policy and achieve public goals.

On behalf of the IBM Center for The Business of Government, we are pleased to present this new report, Leadership Framework for an Agile Government, by authors Pallavi Awasthi and Kuang Ting Tai of Nova Southeastern University. The report presents leadership imperatives for driving agile government based on extensive research and analysis, drawing on the experiences of digital leaders in city governments such as Boston, Philadelphia, Louisville, and Miami.

From record-breaking wildfires in Eastern Spain and Southern California to deadly flash floods in Japan and across the US, governments and communities worldwide are confronting a new era of relentless, overlapping climate events. These crises are not just increasing in frequency but also in complexity—droughts fuel wildfires, wildfires degrade soil, then sudden storms unleash devastating floods on already fragile landscapes. The compounding nature of these events is overwhelming traditional emergency response systems, stretching financial resources, and

Agencies must address the multifaceted challenges and opportunities associated with advancing payment integrity by adopting innovative solutions, including artificial intelligence (AI), to combat improper payments—which can include fraud, waste, or abuse.