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Off to a Running State Capital Start: A Guide for New Governors and Their Teams

Submitted by on Tue, 03/14/2023 - 08:14

If a spacecraft starts off in the wrong direction— even marginally—it’s unlikely to reach its planned destination. Similarly, if the early months of a new administration aren’t thoughtfully administered, and according to well-established principles, the new administration is unlikely to reach the results it desires.

Mobilizing Cloud Computing for Public Service

Submitted by on Wed, 02/22/2023 - 18:00

To understand how agencies are mobilizing cloud computing for public service, the Partnership, in collaboration with the IBM Center for The Business of Government, hosted a series of events in 2022 featuring federal IT leaders. Over the course of three webinars, we heard from the Census Bureau; the departments of Agriculture, Defense and Veterans Affairs; the Federal Emergency Management Agency; the Government Accountability Office; the National Institutes of Health; the National Oceanic and Atmospheric Administration; and the Office of Personnel Management.

Addressing Complex and Cross-Boundary Challenges in Government: The Value of Strategy Mapping

Submitted by on Thu, 01/05/2023 - 09:00

These types of challenges run the gamut from the pandemic to economic dislocation, homelessness, and natural and manmade disasters. These major crises have complex causes, and the resources needed to properly address them often transcend the capacity of any single government agency. Addressing these challenges effectively requires what the National Academy of Public Administration calls “new approaches to public governance and engagement.” Such approaches necessitate collaboration or co-alignment across the efforts of multiple organizations.

The Future of AGILE GOVERNMENT

Submitted by on Thu, 12/15/2022 - 11:28

The development is customer-centric and collaborative networks are used for development and deployment. Agile developers use “scrums” and “sprints” as techniques to produce products quickly that have a high degree of customer acceptance and satisfaction. Agile principles continue to guide projects and programs involving software development today.

Partnering for Resilience

Submitted by on Tue, 12/13/2022 - 10:15

Government leaders increasingly agree that “rare unexpected events” are now neither rare nor unexpected. Indeed, they are shocks—more frequent and more destabilizing. One now follows closely on the heels of another, and multiple events occur at the same time. For example, the pandemic continued as the Russian invasion of Ukraine began. Various climate challenges arose such as severe flooding in France, drought and bushfires in Australia, water shortages in California, and extreme heat in China.1 Now the economic fallout from the pandemic and the war has the World Bank and others

Charting the Course to Tomorrow’s Trusted Digital Services

Submitted by on Wed, 12/07/2022 - 08:37

The report draws on the findings of an expert roundtable with senior leaders from a variety of agencies, as well as nonprofit, academia, and technology organisations. Roundtable participants discussed learnings and case studies of transformation to chart a course to the trusted digital services of tomorrow, focused on three main questions:

Eight Strategies for Transforming Government

Submitted by on Fri, 10/21/2022 - 09:39

Importantly, the areas address both individual trends influencing government, and topics that can be addressed with even greater impact if assessed in a way that integrates across trends—such as driving an agile approach to digital innovation that improves outcomes. This integrative approach is especially true for how different trends relate to equity across government programs and foster trust in government institutions,

Human-Centricity in Digital Delivery: Enhancing Agile Governance

Submitted by on Thu, 10/06/2022 - 09:00

In this report, the author discusses how digital service teams bring “service designers” into government to transform service delivery. These designers use human-centered design approaches to help public sector organizations refine strategies, rethink the nature of services, and reflect the way that citizens want to use a public service.

Accelerating Government Innovation With Leadership and Stimulus Funding

Submitted by on Thu, 09/08/2022 - 10:01

With the evolving maturity of innovation offices and digital teams comes the imperative for leaders and managers to provide pathways for these organizations to succeed and work together effectively, in terms of embracing new ideas and scaling those that prove effective beyond a prototype or pilot.

Collaborative Networks: The Next Frontier in Data Driven Management

Submitted by on Thu, 06/30/2022 - 09:51

The recent focus on customer experience is evident in the President’s Management Agenda (PMA), the Customer Experience Executive Order, and the earmark of $100 million in funding from the

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