Starting February 7, I’ll be leading a12-week social media in government course that aims to help new and aspiring social media practitioners understand the strategy and tools that will help the succeed in their roles. The class is being offered through the General Services Administration's (GSA) Web Manager University.
With budget crunches for the foreseeable future, GSA Administrator Martha Johnson says “Tough budgets should trigger innovation, not fear.” And for many government leaders, innovation means transformation of their work and their agencies.
What do we mean by “mission-focused analytics?” That is the focus of a new report co-sponsored by the Partnership for Public Service and the IBM Center for The Business of Government and released earlier today at an event with a panel of federal executives using analytics.
“It’s like peeling back an onion. You cry a bit, then peel another layer and cry some more.” That’s how Michelle Snyder, deputy chief operating officer of the Center for Medicare and Medicaid Servic
Articles from across the Web that we found interesting, the week of November 28, 2011
Gadi Ben-Yehuda
On December 07, GSA is presenting a Webinar on social media metrics that I will be moderating. Here are some of the articles that I'm likely to touch on:
In a refreshingly provocative article in this month’s Harvard Business Review, celebrated business writer Gary Hamel describes the condition of management in most large organizations (costly and inefficient) and how one company did away with all their managers and still manage to run a $700 million company with revenues and profits that leave competitors in the dust.
Hamel says “management is the least efficient activity in your organization.” He says direct management
