IBM Center for The Business of Government

No longer can security programs rely on “if it’s not broke, don’t fix it” — adversaries could already be inside systems, stealing data or probing to get in.  Too many CIOs and CISOs have thought their systems and data were secure when in fact the opposite was true.   Security programs need effective protection of valuable information and systems to prevent data breaches, and to comply with the ever increasing federal compliance requirements (such as the Federal Information Security Management Act (FISMA), the Privacy Act, policy and guidance from the Office of Management and Budget (OMB) an

The Federal government’s recent establishment of the Unified Shared Services Management (USSM) office at the General Services Administration has propelled cross-agency efforts led by the Office of Management and Budget, by providing additional support to shared services efforts managed by the Department of the Treasury for financial management, and the Office of Personnel Management for human resources. State and local governments are also moving forward to take advantage of the benefits that shared services bring in terms of costs savings and improved performance.

When Twitter launched in 2006, it would have been impossible--perhaps even irresponsible--to predict its success or the ways in which people would use the platform, shape its language, and through it, change the social media landscape.  Over time, the people who used Twitter helped identify the most valuable features (hashtags, anyone?) and its most relevant fora (conferences and