The Future of AI for Public Good

At the close of 2022, artificial intelligence (AI) didn’t crack the National Association of State Chief Information Officers’ list of the “top ten priorities” for the coming year. However, by December 2023 AI took third place, and could well be number one by the end of this year. 

As advances in AI move at seemingly lightning speed, understanding its benefits, challenges and solutions to those in the public sector has become essential.

Lt. General Telita Crosland, M.D., Director, Defense Health Agency

Crosland is a graduate of the U.S. Military Academy, the Uniformed Services University of Health Sciences, and the U.S. Army Command and General Staff College. In addition to her Doctor of Medicine, she also holds a Master of Public Health from the Uniformed Services University of Health Sciences and a Master of Science in National Resource Strategy from the Eisenhower School.

Weekly Roundup: November 4-8, 2024

Innovation

Quantum Technology and Homeland Security

The development of quantum technology has the potential to reshape the world’s economic and social landscape. The U.S. government understands the national security importance of developing this field and has already invested significant resources in developing quantum information science. Quantum technology holds significant promise for enhancing the homeland security sector through improved cybersecurity, threat detection, disaster response, and infrastructure resilience.  

Implementing Generative AI in Government: Challenges and Opportunities

Generative AI refers to algorithms that can create realistic content such as images, text, music, and videos by learning from existing data patterns.  Generative AI does more than just create content, it also serves as a user-friendly interface for other AI tools, making complex results easy to understand and use. Generative AI transforms analysis and prediction results into personalized formats, improving explainability by converting complicated data into understandable content.

Weekly Roundup: October 21-25, 2024

Acquisition

Pursuing IT and Digital Transformation at the U.S. Social Security Administration (SSA)

Recently, Marcela Escobar-Alava, chief information officer and Betsy Beaumon, chief transformation officer from the U.S. Social Security Administration (SSA) joined me on The Business of Government Hour to discuss the agency's ongoing transformation efforts, how they are working together to shape a new operating mode delivering innovative digital services to the public.

Navigating Generative AI in Government

On behalf of the IBM Center for The Business of Government, we are pleased to release this new report: Navigating Generative AI in Government by Professor Dr. Alexander Richter, Wellington School of Business and Government, Victoria University of Wellington.

Professor Dr. Alexander Richter

Professor Alexander Richter specializes in the transformative impact of IT in workplace settings, aiming to enhance organisational efficiency and employee wellbeing. His current research focuses on human-AI collaboration, highlighting the role of context, adaptive practices, and ethical considerations.

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