Ignacio F. Cruz, Assistant Professor, School of Communication, Northwestern University

Ignacio Fernandez Cruz is an Assistant Professor of Communication in the School of Communication at Northwestern University. Dr. Cruz's expertise sits at the intersection of new ways of organizing, sociotechnical practices that intertwine AI technologies with employees, and the dynamic shifts in knowledge and expertise within today's workforce.

Government Performance Resolutions Announced for the New Year

Refreshed Agency Priority Goals. By law, large federal agencies designate a small subset of their ongoing initiatives as “priority goals” with a commitment to make specific levels of progress over a two-year period. Some agencies commit to joint goals. For example, the Departments of Agriculture and Commerce have jointly committed to a goal of ensuring all Americans have access to the internet by funding projects that connect 6,250,000 households to reliable, high-speed, affordable internet service.

How Can Health and Science Agencies Strengthen Engagement with Expert Advisory Committees?

Co-Author: Katie Webb, Lead Account Partner, Department of Health & Human Services, IBM

Eight Areas for Government Action - Insights on Resiliency

Insights detailed in this chapter derive from the IBM Center report, Preparing governments for future shocks: A roadmap to resilience by Chris Mihm as well as informed by the Future Shock roundtable discussion and resources.

Year in Review 2023 and a Look Ahead

As we reflect on this past year, the IBM Center marked a significant milestone with the celebration of its 25th anniversary continuing to expand and diversify its mission to connect public management research with practice. Since 1998, we have helped public sector executives improve the effectiveness of government with practical insights and best practices. 

Strategic Initiatives: Roundtables and Partnerships - Year in Review 2023

Future Shocks Initiative.  The IBM Center for The Business of Government and the IBM Institute for Business Value, and in partnership with the National Academy of Public Administration (the Academy) and a range of other partners, launched the “Future Shocks” initiative to help government leaders further identify core capabilities critical to building resilience.

Highlights from the IBM Center Blog -- Year in Review 2023

Transforming the Business of Government – Reflections on a Quarter Century’s Work

This week, the IBM Center for The Business of Government was honored to host many leaders to commemorate the Center’s 25th anniversary.   With this post, we share some observations and images about the event and a first view of the book.

Interviews from The Business of Government Hour - Year in Review 2023

My goal each week on The Business of Government Hour is straightforward: to interview key government executives and thought leaders who are tackling significant challenges and seizing opportunities to lead. This is a list highlighting some key interviews broadcasted in 2023.