How can government improve performance with AI?

Abundant opportunities exist for Al-driven transformation of critical federal government programs to enhance efficiency, strengthen citizens’ trust in government, and bolster national security. For example, secure industry-hosted shared services platforms, for functions like human resources, represent a significant opportunity for agencies to rapidly tap the efficiency benefits of technologies like AI.

Developing the Purpose of Engagement

In the first blog post, six aspects of public engagement were introduced.  Drawing on examples from the William D.

NAPA Fall Meeting Conversation on Technology and Innovation with Laura Stanton

Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This is the final conversations exploring the key challenges facing public management today with a focus on technology innovation and procurement strategies. Michael welcomes NAPA Fellow Laura Stanton, Assistant Commissioner, Federal Acquisition Service’s Office of Information Technology Category (ITC), U.S. General Services Administration (GSA).
Broadcast Date: 
Monday, January 27, 2025 - 09:36
Author: 

Laura Stanton, NAPA Fellow

As Assistant Commissioner, Laura manages the largest fee-for-service IT procurement and services operation in the U.S. government. Laura leads a highly-skilled and diverse workforce that manages more than 6,000 contracts, providing access to relevant and timely IT and telecommunications products, services, and solutions to defense and civilian agencies, as well as to state, local, and tribal governments. ITC facilitates nearly $42.1 billion in annual government spending and provides nearly $2 billion in savings to its customers each year.

Faster into the Cloud: Budgets, Contracting, and Incentives Working Group Paper

In addition to the main report, six working groups contributed specific ideas through separate papers. I co-chared the Working Group on Budget and Incentives with Michael Daniel and a stellar team, and re-post that paper below.

Introduction

NAPA Fall Meeting Conversation on Public Collaboration and East-West Relations with Suzanne Vares-Lum

Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This is the fourth in a series of conversations exploring the key challenges facing public management today as well as ways to strengthen East-West relations. Michael welcomes NAPA Fellow Suzanne Vares-Lum and NAPA Fellow Francis Fukuyama on a Special Edition of The Business of Government Hour
Broadcast Date: 
Monday, January 20, 2025 - 10:37

Executive Summary: Government Reform Starts with Data, Evidence

This is a summary of an article first published on December 26, 2024 in Federal News Network.

Exploring the Evolution of the Military Health System

How does the military health system (MHS) continue to evolve? How is it leveraging innovation and technology to transform how it delivers care? What does the future hold for the military health system? Join host Michael Keegan as he explores these questions and more on this week's edition of The Business of Government Hour.
Broadcast Date: 
Monday, January 13, 2025 - 11:00

Seileen Mullen, Acting Assistant Secretary of Defense for Health Affairs

Ms. Seileen Mullen is currently serving as the Acting Assistant Secretary of Defense for Health Affairs. Prior to her present role, she served as the Principal Deputy Assistant Secretary of Defense for Health Affairs from March 2023 to October 2024, and Performing the Duties of Assistant Secretary of Defense for Health Affairs from March 2022 to February 2023. In this role, she is the principal advisor to the Secretary of Defense and the Undersecretary of Defense for Personnel and Readiness for all Department of Defense health and force health protection policies, programs, and activities.

Pages