Thursday, March 12, 2009
Italy's new public procurement system, created through Consip--a public company owned by the Italian Ministry of Economy and Finance--is the focus of this report. Consip created a new information technology platform and new operational procedures for...
Thursday, March 12, 2009
This report examines how the State of Kansas, like many other states, is reconsidering the structure of service delivery for many of its social welfare programs. Like other states, Kansas has opted to "privatize" or contract several components of its...
Thursday, March 12, 2009
Four case studies highlight how organizations have implemented outsourcing, competitive sourcing, and public-private partnerships to achieve savings and better performance. First is NASA's initiative to outsource its computer desktop maintenance to...
Thursday, March 12, 2009
The report presents 50 recommendations for reforming human capital in the U.S. Agency for International Development. The recommendations were developed at a Forum hosted by the National Policy Association in October 2002 at the Belmont Conference...
Thursday, March 12, 2009
A major purpose of the outcome information called for under the Government Performance and Results Act (GPRA) is that it be used by federal programs to help them improve the effectiveness of their services. It is widely recognized, however, that thus...
Thursday, March 12, 2009
This report includes two previously published Center reports (Leaders Growing Leaders: Preparing the Next Generation of Public Service Executives and Organizations Growing Leaders: Best Practices and Principles of Public Service) in one volume. In both...
Thursday, March 12, 2009
This report provides various approaches to how government can undertake reorganization initiatives. It identifies four historical driving forces for reorganizations: to make government work better, to save money, to enhance power, and to address...
Thursday, March 12, 2009
This report provides a history of computer modernization efforts by the Internal Revenue Service (IRS), beginning with the initial Tax Systems Modernization project and ending with the current initiative. The study reviews the many hurdles faced by...
Thursday, March 12, 2009
The attacks of September 11, 2001, have posed great challenges for public institutions. The new emphasis on public security will profoundly shape debate about governmental performance and reform in the months and years ahead. This report summarizes a...
Thursday, March 12, 2009
Adding to our expanding knowledge base and understanding of e-government, this report focuses on the potential of m-government (the use of mobile technology) to improve and enhance government services. The report broadly defines m-government as...

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Future Research Reports

Read about our future reports on key public sector challenges, which respond to priorities identified in the Center's research agenda.

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