IBM Center for The Business of Government

In recent years, postal services around the world have been transformed, adopting private sector operational modes and efficiencies. Services have acquired for-profit firms in delivery, logistics and freight forwarding, or established strategic alliances with them. This project reviews government and for profit postal operation alliances around the world to identify the best practices to guide future alliances. usps, postal service, federal express, Collaboration: Networks and Partnerships

This report provides a framework for understanding the implications of privacy and security in the public domain, the challenges of increasing use of the Internet to deliver government services and information, and the connections and lessons that can be learned from the private sector privacy and security issues and experiences. Technology and E-Government

This report describes how career executives can overcome common problems in the design, alignment, use, and communication of performance measures and information. It provides a series of antidotes to the cynicism and fatigue frequently felt by career executives in regard to performance management. The report offers specific advice on actions and approaches career executives can take, and urges career executives to use goals and performance measures as critical aspects of their work.

This report examines the use of market-based regulatory tools by the U.S. Environmental Protection Agency and other federal and state regulatory agencies. These regulatory tools, including emissions trading programs and marketable permits and emission taxes, have been widely heralded as central to the next generation of regulatory laws and programs. They promise to dramatically reduce the cost of achieving environmental goals, giving regulated industries more flexibility, and integrating regulatory requirements into overall business goals.