Managing the Government’s Executive Talent

Submitted by on Mon, 10/19/2015 - 12:42

For the next administration, the management of the federal workforce—including executives—will be a critical factor in the president’s success. The president’s political appointees will work with members of the career Senior Executive Service (SES) to direct the work of agencies and departments.

Making Open Innovation Ecosystems Work: Case Studies in Healthcare

Submitted by on Wed, 09/16/2015 - 10:23

In the mist of tightening budgets, many government agencies are being asked to deliver innovative solutions to operational and strategic problems. One way to address this dilemma is to participate in open innovation. This report addresses two key components of open innovation:

Call for Research Proposals 2015-2016

Submitted by on Mon, 08/24/2015 - 11:34

The IBM Center for The Business of Government connects research to practice, merging real world experience with practical scholarship. The intent is to spark the imagination—crafting new ways of thinking about government by identifying trends, new ideas, and best practices in public management that can help government executives respond more effectively to their mission and management priorities.

More than two years ago, the IBM Center for The Business of Government put forward a research agenda that identified six trends driving change in government:

Creating a Balanced Portfolio of Information Technology Metrics

Submitted by on Tue, 08/04/2015 - 15:08

Information technology has made possible the availability of real-time data and the tools to display that data, such as dashboards, scorecards, and heat maps. This has boosted the use of data and evidence by government decision makers in meeting their agency and program missions. But what about the use of performance metrics by agency chief information officers themselves?

Improving Government Decision Making through Enterprise Risk Management

Submitted by on Thu, 05/07/2015 - 10:36

While historically, the federal government has tended to focus risk management in the financial arena, the Office of Management and Budget (OMB) has recently launched a major reassessment of the government’s approach—encouraging the use of Enterprise Risk Management.

Winter 2015 Edition

Submitted by on Mon, 04/27/2015 - 12:10

Balancing Independence and Positive Engagement: How Inspectors General Work with Agencies and Congress

Submitted by on Mon, 04/20/2015 - 09:58

In the U.S. government, Inspectors General (IGs) are tasked by statute with important roles to promote government efficiency and effectiveness, including assessing and investigating fraud or waste, providing independent advice on agency performance and compliance, reporting to their host agency and Congress on their findings, and doing so in a way that maintains independence.

Using Innovation and Technology to Improve City Services

Submitted by on Thu, 04/09/2015 - 12:27

In this report, Professor Greenberg examines a dozen cities across the United States that have award-winning reputations for using innovation and technology to improve the services they provide to their residents. She explores a variety of success factors associated with effective service delivery at the local level, including:

New Jerseys Manage By Data Program: Changing Culture and Capacity to Improve Outcomes

Submitted by on Thu, 04/09/2015 - 12:09

Over the last decade, a major trend in government management has involved the increased use of data by government executives. The “data” movement has many names. In Robert Behn’new book, The PerformanceStat Potential, “PerformanceStat” refers to the many “Stat” programs initiated after the New York City Police Department successfully launched CompStat in the 1990s. Others use the term “analytics” to capture the use of data.

How Will Government Adapt?

Submitted by on Sun, 03/01/2015 - 11:32

The National Academy of Public Administration’s November 2014 annual meeting raised a number of key issues facing public administrators in coming years. The IBM Center for The Business of Government collaborated with the Academy to highlight some key findings and takeaways from that meeting.

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