IBM Center for The Business of Government

co-authored by guest blogger Andras Szakal, Vice President and CTO, US Federal, IBM Benefits from FedRAMP FedRAMP has made great strides in operationalizing the federal security C&A process. FedRAMP brings commercial best practices standardization of the process for cloud security, and does across agencies in a way that also provides consistency across the entire federal government.

While the government recognizes the importance of obtaining public feedback and is beginning to encourage more feedback on their everyday services, the potential for criticism can be a barrier to adopting those feedback tools. Still, organizations like the US Department of State, TSA, and the State of Georgia are overcoming those barriers in order to reap the benefits of feedback. The ability to convert feedback into action is dependent on the integrity of it.

Try Before You Buy. In a Government Executive column, Shelley Metzenbaum writes: “Well-designed small-scale testing can help government achieve greater impact not only at a lower cost but also in more fair, understandable ways. Government should embrace “test marketing” as a business-as-usual management practice, not an exceptional event.” Mid-Level Rotations.