Student Aid: Pioneers in Managing Risk

One former federal leader, Todd Grams, observes that agencies that ignore risk are actually creating risk. Not surprisingly, there has been increasing interest in agencies in recent years in developing a risk management function. So what does it look like? The Office of Federal Student Aid (FSA) in the Department of Education undertook efforts a decade ago to create a risk management function, which may serve as inspiration for other agencies considering the same.

Labor Management Forums

Some things can move fast in bureaucracies!  President Obama signed Executive Order 13522, “Creating Labor-Management Forums to Improve Delivery of Government Services,” in early December to resurrect the labor-management partnerships from the Clinton era.