The word “accountability” ranks right up there with “freedom,” “justice,” and “democracy” – words commonly used and thought to be understood by all. But that is wrong. It is a term that is complex and misunderstood, and subject to abuse in political disco
Governments are increasing their use of collaboration by: creating ad hoc networks in response to emergencies, and aligning governmental and nongovernmental organizations to work interdependently to achieve common goals.
As with each edition, this issue of The Business of Government magazine has as its focus the core mission of the Center—connecting research to practice as a means to improve public management. We do this by bringing together insights and perspectives, ble
Adam Grant writes in the June 2011 issue of Harvard Business Review that research shows that customers themselves are “surprisingly effective in motivating people to work harder, smarter, and more productively.” I’ve seen this phenomenon at work in govern
The technologies that enable hyperconnectivity can be harnessed, ignored, employed on an ad-hoc basis, or incorporated thoughtfully into an agency’s strategy to carry out its mission. The only thing that leaders and managers cannot do with these technolog
Earlier today Senator Mark Warner and former Fed Chair Paul Volcker announced a new report, produced by Paul Light and the Campaign for High Performance Government at the Wagner School of Public Service at New York University, to comprehensively reform go