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Monday, February 14, 2011
If you ran a business and only 65 percent of your customers were satisfied, do you think you’d stay in business very long? That’s what a recent survey found from customers of many federal agencies, and their customers aren’t happy! In response, Cong. Henr
Friday, February 11, 2011
Articles of interest from across the Web, the week of February 7, 2011
Wednesday, February 9, 2011
In this first installment of the Leaders Speak Series, I will bring you a sampling of past and current government leaders and their advice on leadership and public service. What makes an effective leader? Why pursue a career in public service? Our guests
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Tuesday, February 8, 2011
President Obama said he wanted to spur innovation, in his State of the Union address. Actually, this effort started in earnest last year through the use of prizes and contents as a complement to traditional research and development.
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Monday, February 7, 2011
A new Congressional Research Service (CRS) report, “Obama Administration Agenda for Government Performance: Evolution and Related Issues for Congress,” provides some historical context for the new Congress and lays out some potential oversight topics for
Thursday, February 3, 2011
Articles we found interesting, the week of January 31, 2011
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Thursday, February 3, 2011
Confused and befuddled by the debate over the FY 2011 Continuing Resolution? Here's a good overview of what it all means.
Thursday, February 3, 2011
Much of the focus for innovation centers on private sector growth job creation, and government efficiency and effectiveness. There is an element of the innovation paradigm, however, that is not well-documented: how the two are linked when the government b
Wednesday, February 2, 2011
I believe IT is a foundational and critical element to the success of an organization such as [the Department of] Homeland Security. In fact, I would say that it is as important as any function in assuring mission effectiveness today.
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Tuesday, February 1, 2011
Have you ever led a staff meeting and realized that it was clear that a good chunk of the people there had no clue what you were talking about when you alluded to Howdy Doody, Tonto or Slinkies? Or when new staff seems to be more absorbed in their iPad in

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