Trend 5: Efficiency

Fiscal austerity will be an enduring challenge for public managers for the foreseeable future, but it can also create an environment and incentives to rethink traditional approaches to mission support and service delivery. In this environment, identifying innovative ways to reduce costs across multiple catego­ries of government spending (e.g., appropriations, user fees) while maintaining and improving performance will be a critical catalyst. Pursuing efficiency as a way to drive change in government identifies opportunities for savings across agency budgets.

Eight Actions to Improve Defense Acquisition

In this report, the authors look back at history, noting that the Department of Defense (DoD) has made numerous attempts to reform its acquisition system over the last 50 years, but that these and similar reforms have pro­duced only modest improvements.

Achieving Success with Agile Delivery

Today, the Center is pleased to release a new guide on how Federal agencies can leverage Agile development methods to achieve success.

Many complex IT programs are encumbered by requirements that continually change over lengthy timeframes. The results are often cost overruns and schedule delays. As a result, desired mission objectives are not achieved.

Implementing Big Data Projects: Lessons Learned and Recommendations

This report, written by Kevin Desouza, Arizona State University, provides a clear and useful introduction to the concept of big data, which is receiving increasing attention as a term but also lacks a commonly understood definition. In describing big data, Prof.

Using the C-Suite to Manage your Risky Business

As the world becomes more digitized and interconnected, the door to emerging threats and proprietary data leaks has opened wider. The number of security breaches affecting enterprises across numerous industries continues to grow, seemingly day-by-day. Once a topic restricted to the IT organization, it is now unquestionably a C-suite priority. A strong plan for risk management throughout the organization has become essential.

What Can We Learn About Managing Through Tight Budgets?

On behalf of the IBM Center for The Business of Government, we are pleased to present this report, Managing Budgets During Fiscal Stress: Lessons for Local Government Officials by Jeremy M.Goldberg, University of San Francisco, and and Max Neiman, University of California at Berkeley.

Achieving Cost-Effective, Mission-Based Cybersecurity: Using Risk Management and Analytics to Manage Vulnerabilities and Threats

Engaging leaders in protecting an organizations’ cyber, IT, and information assets is a critical starting point to effective security. A next logical step for any government or commercial organization is to leverage risk management and analytics to implement a mission-based security program. As organizations move forward, guidance from NIST and evolving capabilities in industry are merging to paint a path forward for agencies to follow.

The Operator's Manual - An Update of Chapter 5: Contracting

MEMORANDUM FOR THE HEADS OF EXECUTIVE DEPARTMENTS AND AGENCIES
Subject: Contracting

In addition to managing your own workforce, you will be responsible for managing a large contingent of contractors. You will need to ensure that contractor performance is high and that contractors are meeting and hopefully exceeding your agency’s expectations, as set forth in your contracts.

The E-Government Act Has It’s 10th Birthday – Looking Back, Looking Forward

I had the privilege this week of reuniting with several key players who made the finalization and passage of the E-Government Act of 2002 a reality.  The Information Technology and Innovation Foundation (ITIF) hosted the forum, structuring the discussions in two panels: the first on what brought the statute together, the second on where the Act can continue to help as the government moves forward with leveraging innovation, “big data,” and similar advances.  Consistent with the forum’s

Information: To Share and Protect, Part 1

Among my New Year’s reading list were two December issuances that impact the world of information and privacy in government:  the White House’s National Strategy on Information Sharing, and the Federal CIO Council’s Recommendations for Digital Privacy Controls.  The interrelated nature of these issues should not be lost – sharing information requires protection for individuals in order to be sustained and supported over the long term.  This blog post addresses the Sharing Strategy; a second will address the Privacy Controls; and a third will discuss the necessary linkages between the tw

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Executive Director
IBM Center for The Business of Government
600 14th Street, NW
Second Floor
Washington, DC 20005
United States
(703) 627-5108

Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center's activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE and member of the Research Advisory Council with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Member of the Board of Directors and Chair of the Policy Committee for the Senior Executives Association, Member of the Government Accountability Office Polaris Advisory Council for Science and Technology, and Member of the American University IT Executive Council. Previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Cyber Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Chair of the NIST-sponsored Federal Information Security and Privacy Advisory Board, and an Adjunct Associate Professor with the U of Texas LBJ School of Public. He is also a three-time member of Cyber and Cloud Computing commissions with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues.

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB's Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, the 2016 Eagle Award for Industry Executive of the Year, and the 2002 Federal CIO Council Azimuth Award for Government Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard's Kennedy School of Government.