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In this report, the authors examine the experience of the United States and United Kingdom in developing effective strategies for providing integrated service delivery. The report examines what works and what doesn't work, and provides a roadmap to improving services for individuals with disabilities. While more research is needed, the report identifies 12 strategies to strengthen integrated service delivery systems, and to assist individuals with disabilities in gaining and maintaining productive employment.

President George W. Bush told NASA to return to the moon and prepare for manned exploration of Mars. The man he put in charge, Michael Griffin, was a certified rocket scientist with a passion for manned space exploration. In the four years he served as NASA Administrator, Griffin was continually forced to make controversial financial tradeoffs that brought him into conflict with constituencies who disagreed with him. He did, however, make significant progress in redirecting NASA toward the new Moon-Mars program.

The Department of Defense launched an ambitious effort to transform its vast network of back office mission support systems in 2001. It has since invested large amounts of funding in the effort. What progress has been achieved to date? What has been its impact? This report provides answers and insights into these questions as it assesses the progress of this effort.

By examining all A-76 competitions conducted by the Department of Defense from 1994 through the first quarter of 2004, this report analyzes the impact of competitive sourcing on federal employees. The authors present three major conclusions. First, most claims of the negative impact of competitive sourcing on federal employees are unfounded. Second, the data affirmed previous research on the benefits of competitive sourcing.