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Preparing the Next Generation of Federal Leaders: Agency-Based Leadership Development Programs

Submitted by on Thu, 10/10/2019 - 09:09

Successful leaders envision, shape, and safeguard the future, creating clarity amidst uncertainty. This objective is increasingly difficult in an era where rapid, unforeseen change seems constant. Agencies face serious public management challenges that go to the core of effective governance and leadership, requiring innovation, collaboration, flexibility, and understanding of the capacity needed to tackle complex, non-routine challenges.

More Than Meets AI: Part II

Submitted by on Thu, 07/25/2019 - 08:00

AI can increase operational efficiency and effectiveness, free employees of repetitive tasks, uncover new data insights, and enhance service delivery to customers. While they take advantage of these benefits, federal agencies must also manage real and perceived risks associated with AI to build trust in these technologies.

Managing Cybersecurity Risk in Government

Submitted by on Wed, 07/18/2018 - 08:45

As a result, cyber is increasingly being viewed as a key component in enterprise risk management (ERM) frameworks. At the same time, agency managers encounter the challenge of implementing cyber risk management by selecting from a complex array of security controls that reflect a variety of technical, operational, and managerial perspectives.

Delivering Artificial Intelligence in Government: Challenges and Opportunities

Submitted by on Wed, 02/28/2018 - 10:09

The author takes this real-world experience to set forth a framework for agencies to plan, develop, and deploy AI systems. He then puts forward a set of challenges for government leaders and innovators in this space, along with opportunities for agencies to act in addressing these challenges. Finally, Desouza outlines a maturity model for agencies to use in guiding their journey forward in applying AI to improve mission performance.

Seven Drivers Transforming Government

Submitted by on Wed, 11/01/2017 - 10:26

In 2018, the IBM Center for The Business of Government marks its twentieth year of connecting research to practice in helping to improve government. The IBM Center continues to execute on its ultimate mission: to assist public sector executives and managers in addressing real world problems with practical ideas and original thinking to improve government.

Risk Management and Reducing Improper Payments: A Case Study of the U.S. Department of Labor

Submitted by on Thu, 02/16/2017 - 11:02

This report continues the IBM Center’s long interest in risk management with a specific focus on employing risk management strategies to reduce improper payments in the U S Department of Labor’s (DOL) Unemployment Insurance (UI) program. There is a long tradition of public management scholarship that has provided empirical support for the hypothesis that management matters for government performance. One specific management activity that has been growing in prominence in federal agencies over the last several years is risk management.

Ten Recommendations for Managing Organizational Integrity Risks

Submitted by on Wed, 08/03/2016 - 10:21

This report continues the IBM Center’s long interest in risk management. This report, however, examines an aspect of risk management that is often overlooked: managing “organizational integrity” risks, based on a case study of four major public and private health care organizations. Professor Molina defines organizational integrity as occurring when an organization functions consistently with the purposes and values for which it was created. The report discusses two types of integrity issues an organization must monitor: integrity violations and integrity risks.

Managing Advanced Threats in the Digital Age: Addressing security, risk and compliance for U.S. Public Sector executives

Submitted by on Wed, 06/29/2016 - 13:14

These attacks are relentless, aggressive and constantly evolving, and have clearly shown that federal agencies and organizations are struggling in managing security threats, despite the stricter security protocols that are often in place at government agencies. Cyber threats are “among the most urgent dangers to America’s economic and national security,” President Obama was quoted as saying in a Wall Street Journal article in 2015.

Managing Risk, Improving Results: Lessons for Improving Government Management from GAO’s High Risk List

Submitted by on Mon, 05/16/2016 - 09:25

That list has grown from 14 programs in 1990 to 32 by 2015, when it was last updated.  These programs range from Medicare benefits to food safety oversight.

Dr. Kettl, one of the nation’s most insightful observers of government operations, stepped back to review what changes in the high-risk list mean over time.  He explored:

Managing the Government’s Executive Talent

Submitted by on Mon, 10/19/2015 - 12:42

For the next administration, the management of the federal workforce—including executives—will be a critical factor in the president’s success. The president’s political appointees will work with members of the career Senior Executive Service (SES) to direct the work of agencies and departments.

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