Seven Drivers Transforming Government

In 2018, the IBM Center for The Business of Government marks its twentieth year of connecting research to practice in helping to improve government. The IBM Center continues to execute on its ultimate mission: to assist public sector executives and managers in addressing real world problems with practical ideas and original thinking to improve government.

Risk Management and Reducing Improper Payments: A Case Study of the U.S. Department of Labor

This report continues the IBM Center’s long interest in risk management with a specific focus on employing risk management strategies to reduce improper payments in the U S Department of Labor’s (DOL) Unemployment Insurance (UI) program. There is a long tradition of public management scholarship that has provided empirical support for the hypothesis that management matters for government performance. One specific management activity that has been growing in prominence in federal agencies over the last several years is risk management.

Ten Recommendations for Managing Organizational Integrity Risks

This report continues the IBM Center’s long interest in risk management. This report, however, examines an aspect of risk management that is often overlooked: managing “organizational integrity” risks, based on a case study of four major public and private health care organizations. Professor Molina defines organizational integrity as occurring when an organization functions consistently with the purposes and values for which it was created. The report discusses two types of integrity issues an organization must monitor: integrity violations and integrity risks.

Managing Advanced Threats in the Digital Age: Addressing security, risk and compliance for U.S. Public Sector executives

These attacks are relentless, aggressive and constantly evolving, and have clearly shown that federal agencies and organizations are struggling in managing security threats, despite the stricter security protocols that are often in place at government agencies. Cyber threats are “among the most urgent dangers to America’s economic and national security,” President Obama was quoted as saying in a Wall Street Journal article in 2015.

Managing Risk, Improving Results: Lessons for Improving Government Management from GAO’s High Risk List

That list has grown from 14 programs in 1990 to 32 by 2015, when it was last updated.  These programs range from Medicare benefits to food safety oversight.

Dr. Kettl, one of the nation’s most insightful observers of government operations, stepped back to review what changes in the high-risk list mean over time.  He explored:

Managing the Government’s Executive Talent

For the next administration, the management of the federal workforce—including executives—will be a critical factor in the president’s success. The president’s political appointees will work with members of the career Senior Executive Service (SES) to direct the work of agencies and departments.

Improving Government Decision Making through Enterprise Risk Management

While historically, the federal government has tended to focus risk management in the financial arena, the Office of Management and Budget (OMB) has recently launched a major reassessment of the government’s approach—encouraging the use of Enterprise Risk Management.

Eight Actions to Improve Defense Acquisition

The authors present eight significant actions that the federal government can take to improve the federal acquisition process. While the report centers on acquisition in the Department of Defense (DoD) because of its dominant size in the federal budget, the eight proposed actions—which build on previous acquisition reforms including increased competition, more use of best value contracts, expanding the supplier base, and better tailoring of contract types to contract goals—apply to civilian agencies as well.

Six Trends Driving Change in Government

Today, government is in the midst of significant changes that have both near-term consequences and lasting impact. Such changes become more complex in nature and more uncertain in effect. At the same time, the demands on government continue to grow while the collective resources available to meet such demands are increasingly constrained. Government leaders, managers, and stakeholders face major challenges, including: fiscal austerity, citizen expectations, the pace of technology and innovation, and a new role for governance.

A Guide for Agency Leaders on Federal Acquisition

This report has been prepared to assist government executives in understanding one of the most complex bureaucratic processes in government: the federal procurement system. Understanding this system is one of the key ingredients to a successful tenure in government. In the past, some government executives have run into significant issues related to a lack of knowledge about federal contracting.

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