Tax Modernization

The work and daily business of tax agencies is in the process of being transformed. Intelligent automation, artificial intelligence and hybrid-cloud underpin these changes. We have launched a series of blogs on the ‘Future of Tax’ to explore a variety of topics such as digital maturity models and the systematic development of digital capabilities.

 

 

 

Finding Value in the Unexpected: A Conversation with Margaret Heffernan

Submitted by on Mon, 01/15/2024 - 15:18

Why are most humans uncomfortable with uncertainty and prediction addition? Does technological progress make predicting the future easier? If we can’t predict the future, how can we prepare for it? Why are the human gifts of curiosity and creativity more powerful tools to preparing for the future than submitting to false forecasts that disguise uncertainty as perfect and knowable data? Join host Michael Keegan as he explores these questions and more with author Margaret Heffernan.

 

 

Broadcast Date: 
Monday, January 15, 2024 - 10:52
Author: 
Margaret Heffernan
Audio: 
Audio icon margaret_heffernan_abc 2.mp3

AI Literacy: A Prerequisite for the Future of AI and Automation in Government

Submitted by on Thu, 01/11/2024 - 17:29

We turn from resiliency to the topic of innovation. The next nine chapters will address larger themes of innovation and performance to assist government leaders in efforts to enhance agency readiness.

Ignacio F. Cruz, Assistant Professor, School of Communication, Northwestern University

Submitted by on Thu, 01/11/2024 - 16:50
Ignacio Fernandez Cruz is an Assistant Professor of Communication in the School of Communication at Northwestern University. Dr. Cruz's expertise sits at the intersection of new ways of organizing, sociotechnical practices that intertwine AI technologies with employees, and the dynamic shifts in knowledge and expertise within today's workforce.

Government Performance Resolutions Announced for the New Year

Submitted by on Thu, 01/11/2024 - 13:42

Refreshed Agency Priority Goals. By law, large federal agencies designate a small subset of their ongoing initiatives as “priority goals” with a commitment to make specific levels of progress over a two-year period. Some agencies commit to joint goals. For example, the Departments of Agriculture and Commerce have jointly committed to a goal of ensuring all Americans have access to the internet by funding projects that connect 6,250,000 households to reliable, high-speed, affordable internet service.

How Can Health and Science Agencies Strengthen Engagement with Expert Advisory Committees?

Submitted by on Wed, 01/10/2024 - 17:53

Co-Author: Katie Webb, Lead Account Partner, Department of Health & Human Services, IBM

Eight Areas for Government Action - Insights on Resiliency

Submitted by on Tue, 01/09/2024 - 18:38

Insights detailed in this chapter derive from the IBM Center report, Preparing governments for future shocks: A roadmap to resilience by Chris Mihm as well as informed by the Future Shock roundtable discussion and resources.

Year in Review 2023 and a Look Ahead

Submitted by on Mon, 01/08/2024 - 20:26

As we reflect on this past year, the IBM Center marked a significant milestone with the celebration of its 25th anniversary continuing to expand and diversify its mission to connect public management research with practice. Since 1998, we have helped public sector executives improve the effectiveness of government with practical insights and best practices. 

Strategic Initiatives: Roundtables and Partnerships - Year in Review 2023

Future Shocks Initiative.  The IBM Center for The Business of Government and the IBM Institute for Business Value, and in partnership with the National Academy of Public Administration (the Academy) and a range of other partners, launched the “Future Shocks” initiative to help government leaders further identify core capabilities critical to building resilience.

Highlights from the IBM Center Blog -- Year in Review 2023

Transforming the Business of Government – Reflections on a Quarter Century’s Work

This week, the IBM Center for The Business of Government was honored to host many leaders to commemorate the Center’s 25th anniversary.   With this post, we share some observations and images about the event and a first view of the book.

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