Too many people have lost confidence in government’s ability to operate large programs efficiently or do the “big thing” anymore. Yet governments around the world continue to provide critical services that meet a broad cross-section of citizen needs.
Emerging technologies offer many opportunities to enhance services, but what happens when we take humans out of the equation? Some may think that simply because technology is not human it cannot be unethical. However, that is not the case.
In today's world, there is more data than ever before. In fact, data is said to be a new strategic asset for organizations, like oil. But like oil, it isn’t useful until it is refined – into information and insight.