Transforming Technology Procurement (Part Two)

In our first blog, we wrote how many governments around the world are updating how they procure technology.  The goal is to reduce risk and get higher value out of investments -- especially from complex systems integration programs.  We highlighted three common approaches to those changes, and will next describe two additional approaches, five lessons learned, and five key takeaways.

As a review, the five approaches include:

Transforming Technology Procurement

Mike Stone is the Managing Partner within Global Government Consulting. Paul Dommel is an IBM Partner within the Strategy and Transformation Global Government Practice.


Advancing AI in Defense Organizations

The use of AI in national defense dates back more than 6 decades, but the transformational impact of this technology on defense operations only began to be realized in the past 10 years. AI-enabled solutions present significant opportunities for defense organizations to improve mission outcomes; however, leaders must be prepared to address the challenges their organizations might encounter on their AI journeys.

OECD Two Pillar Strategy and Tech Implications for National Tax Agencies

Guest Bloggers:  Florian Breger, Vice President Civilian Global Government; Paul Dommel, Partner, Strategy and Transformation;  Sharon Moore, Principal Industry Engineer, Global Government; and Mike Stone, Managing Partner Global Government, IBM

Tips to Improve Healthcare User Experience

Guest Blogger:  David Egts, Chief Technologist, Red Hat

This article first appeared in GovConWire.

Five strategies to emerge stronger and more resilient

In the face of economic volatility, extreme weather events, and rapidly shifting demographics, the demand for public services has skyrocketed. The chasm between what citizens need and what governments can provide has widened.

Trust in public organizations is also on the decline, continuing a trend we’ve seen for decades. In 2022, only half (52%) of citizens trust their governments globally, according to Edelman. The Organisation for Economic Co-operation and Development (OECD) has measured a similar level of trust (51%) across its 38 member countries.

How to Improve the Quality of Governance

It aims to accomplish the goals created by providing a framework and guidelines. In short, the chief objective of having a performance management system is to achieve more effectiveness and efficiency in the way governments function.


Executive Director
IBM Center for The Business of Government
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Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center's activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE and member of the Research Advisory Council with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Member of the Board of Directors for the Senior Executives Association, Member of the Government Accountability Office Polaris Advisory Council for Science and Technology, Member of the American University IT Executive Council, and Mentor with the Global Policy, Diplomacy, and Sustainability Fellowship.  Previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Cyber Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Chair of the NIST-sponsored Federal Information Security and Privacy Advisory Board, and two-time Cybersecurity commission member with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues. Finally, Mr. Chenok serves as an Adjunct Associate Professor with the LBJ School of Public Affairs at the University of Texas in Austin, teaching at the school's Washington, DC Center.  

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB's Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, the 2016 Eagle Award for Industry Executive of the Year, and the 2002 Federal CIO Council Azimuth Award for Government Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard's Kennedy School of Government.