How Can AI Drive Better Taxpayer Experience and Improved Tax Agency Operations?

Blog Co-Author: Paul Dommel, Partner, Federal Tax and Finance, IBM Consulting

Interest in artificial intelligence (AI) has surged across government. National and international legislation has been proposed, and U.S. Federal agencies are now implementing requirements set forth in the new Executive Order on AI. Such policy and progress affect government work across civilian and defense sectors—including work done by tax agencies with the public and business communities.

Event Highlights: Building On Regulatory Foundations and Bridging to the Future

Two more recent, but no less important, foundations are Executive Order 12866 of 1993 and Circular A-4 of 2003. In November, the IBM Center for the Business of Government and the George Washington University Regulatory Studies Center gathered regulatory experts to reflect on these foundations and explore emerging opportunities and challenges for good regulatory practice.

Highlights from the Center’s 25th Anniversary and Book Release Event

We previously posted a short summary of this event, and now welcome all to watch this link to a video of the event; in addition, highlights of our book, including individual chapters, are on our website.

How Can Health and Science Agencies Strengthen Engagement with Expert Advisory Committees?

Co-Author: Katie Webb, Lead Account Partner, Department of Health & Human Services, IBM

Year in Review 2023 and a Look Ahead

As we reflect on this past year, the IBM Center marked a significant milestone with the celebration of its 25th anniversary continuing to expand and diversify its mission to connect public management research with practice. Since 1998, we have helped public sector executives improve the effectiveness of government with practical insights and best practices. 

Transforming the Business of Government - Insights on Resiliency, Innovation, and Performance

Governments face increasingly serious, seemingly intractable public management challenges that go to the core of effective governance and leadership, testing the very form, structure, and capacity required to meet and overcome such challenges. Many problems facing public sector leaders are wickedly complex, do not respect bureaucratic boundaries, and are nonlinear and fluid in nature, “where very small effects may produce disproportionate impacts.” In many ways, traditional government approaches seem obsolete and incapable of meeting evolving complexity. Prescriptions

How Can AI Improve Performance in Tax Administration?

Artificial Intelligence (AI) has surged across government. National and international legislation has been proposed, and U.S. Federal agencies are now implementing requirements set forth in the new Executive Order on AI. Such policy and progress affect government work across civilian and defense sectors – including work done by tax agencies with the public and business communities.

NEW BOOK Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance

Today governments face very serious, seemingly intractable public management challenges that go to the core of effective governance and leadership, testing the very form, structure, and capacity required to meet these problems head-on. Many of these challenges are wickedly complex not respecting bureaucratic boundaries, nonlinear, and fluid in nature: “where very small effects may produce disproportionate impacts” In many ways, traditional approaches of government seem obsolete and incapable of properly responding to them.

Transforming the Business of Government – Reflections on a Quarter Century’s Work

This week, the IBM Center for The Business of Government was honored to host many leaders to commemorate the Center’s 25th anniversary, and to launch a new book, Transforming the Business of Government:  Reflections on Resilience, Innovation, and Performance.   With this post, we share some observations and images about the event and a first view of the book.

Improving Performance of Federal Grant Programs - Lessons From a HUD Program Case Study

Federal spending on mandatory and discretionary grant programs reached a new high in Fiscal Year 2022. Interest in the effectiveness of these intergovernmental partnerships is of increasing importance to policymakers, government agency managers, and citizens.

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