Challenge.gov: Using Competitions and Awards to Spur Innovation

One new approach is the use of challenges, which use “crowdsourcing” to canvass solution approaches for particular problems. Challenges open up new avenues for connecting people who have innovative ideas to people in government who can implement these ideas. A recent IBM Center report, Managing Innovation Prizes in Government by Luciano Kay, examined various models pioneered in the private sector to connect innovators with ideas to businesses looking to solve problems. This report by Dr.

Improving Government Contracting: Lessons from Bid Protests of Department of Defense Source Selections

Government administrative processes often receive criticism for focusing on inputs and not outcomes. A specific example of this criticism has been registered by members of the acquisition community regarding source selection processes used for contracting that could be improved to reduce bid protests, the appellate process for contracting. Protests do not occur frequently, but when they do occur the costs are significant—and when sustained, they can impact the process for many subsequent contracts.

IBM Center 2011 Call for Research Report Proposals

Since creation of the IBM Center for The Business of Government more than 13 years ago, it has been our goal to help public sector executives and managers address real-world problems by supporting leading researchers who produce empirical evidence to inform the debates about whether particular management approaches will improve government performance.

Best Places to Work in the Federal Government® Staff/Manager Alignment Scores

Managers play an important role in an organization; they implement policies from senior leadership and also carry concerns up the chain from staff to decision-makers. If managers and staff don’t see eye-to-eye on the key issues, then managers may be unable or unwilling to properly acknowledge and share staff concerns to leadership. Executives may be left unaware of what’s happening on the front lines, issuing policies that risk failure because they aren’t fully informed.

Engaging a Multi-Generational Workforce: Practical Advice for Government Managers

They note that even with the recession, over half the workforce is unsatisfied with their jobs and that the workforce now spans four generations.  These challenges are compounded by rapid technology changes in the workplace.  When taken together, they create enormous challenges for managers in both the public and private sectors.

The Multisector Workforce: How Can We Manage It Better?

Over the last 15 years federal government managers have relied on a much broader and more diverse set of personnel for carrying out agency missions, with private sector contractors assuming a much greater role than in the past. A key question is what are the implications of this shift to a multisector workforce for how federal agencies accomplish their missions. A more robust human capital planning process is needed to address multisector workforce issues.

Preparing for Wireless and Mobile Technologies in Government

This report seeks to fill the gap that exists in understanding the technology readiness of the government workforce and the impact on leveraging wireless technology for e-government applications. Technology and E-Government

The Acquisition Workforce: What Agency Chief Operating Officers Need to Do

Learn how agencies can put in place or enhance core processes to make the acquistion functions operate as effectively as possible.

The Defense Leadership Management Program: Taking Career Development Seriously

This project examines the implementation of the innovative Defense Leadership Management Program (DLAMP) and draws conclusions about its strengths and weaknesses. DLAMP is an innovation in the public sector's management of human resources and an attempt by the federal government to provide a program of systematic career development for it's civilian employees. Programs such as DLAMP are an important component of the public sector’s efforts to shore up its workforce for the challenges of the new century and make government service an attractive career option for generations to come.

Seven Steps of Effective Workforce Planning

This report introduces the Seven-Step Workforce Planning model, which provides a sound framework for understanding the basic elements of workforce planning. The model incorporates workforce planning concepts from two organizations: the International Public Management Association for Human Resources and the Office of Personnel Management.

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