From Data to Decisions II: Building an Analytics Culture

In our 2011 report on analytics use in the federal government, "From Data to Decisions: The Power of Analytics," we wrote about the tremendous budget pressures federal agencies face at a time when there is great public demand for government to be more effective and efficient. This report’s release sparked an overwhelmingly positive response from agency leaders and federal performance management practitioners who asked, “Where do we go from here?

Designing Collaborative Networks: Lessons Learned from Public Safety

This report offers practical advice to public managers and political leaders who are addressing complex public challenges through multi-organizational networks.  The use of collaborative networks of organizations has matured in the past decade.  However, the developers of collaborative networks face political, organizational, and technological challenges in a world accustomed to the traditional, hierarchical approach to problem-solving and accountability.

Assessing the Value of Intelligence: Lessons for Leaders

Applying power in all its forms to secure the present and future is ultimately a leadership challenge. That challenge is especially complex in the current century when the forms and patterns of security are changing in so many ways at an accelerated pace than ever before. The capabilities required to threaten a nation, region, or even global stability are available to both rich and impoverished nation states, as well as small networks of people who can and do operate relatively independent of any nation state. There is more data available than ever before to make sense of this era.

Social Security in the BRIC Countries

Social security is a well-established part of the societal landscape in traditional westernized countries. There are a variety of approaches, and there are substantial differences between the operation of social security under the predominantly insurance-based (or Bismarckian) systems and the social assistance (Beveridge) systems. But both were developed and matured in the context of the industrialization of societies and both reflect the need to provide social protection in mass-scale workforces.

From Data to Decisions: The Power of Analytics

Batting average isn’t the best way to determine the effectiveness of a hitter. The Oakland Athletics learned that while doing statistical analyses of players and trying to build a winning team during their 2002 season. “They took everything that happened on the baseball field and sliced it and diced it to its most elemental parts,” Michael Lewis, author of the book, “Moneyball,” said in a radio interview.  The A’s surprised just about everyone with their new-found success on the field, besting teams that had millions more to spend on recruiting top players.

A Best Practices Guide for Mitigating Risk in the Use of Social Media

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Social media continue to grow across the globe, and the United States federal government is no exception. The administration and Congress actively and increasingly use social media to communicate, to take information in, and to collaborate across boundaries. Yet the benefits of increased involvement through social media also raise new risks to the security of agency information.

Seven Management Imperatives

 

Periodically the IBM Center staff steps back and reflects on the insights provided by its authors of more than 300 research reports and by some 300 senior government executives interviewed over the past 13 years.  Through our research and interviews, we identified several broad societal trends that we believe are changing the game for successful leadership at all levels of government.

Case Studies in Merging the Administrations of Social Security Contribution and Taxation

Nothing is stable in social security and, thus, the social security structures and financing mechanisms are constantly evolving.Therefore, governments may need to adapt these structures and mechanisms to the new circumstances, especially those arising after the recent economic downturn. Still remains the question how we can move forward in social security with efficiency and effectiveness with regard to the financing of the social security schemes.

A Best Practices Guide to Information Security

Organizations take great pains to use technology to defend against outside attacks; they work hard to spot and stop the malicious insider who is willfully trying to do ill to systems. However, most organizations fall short in equipping their workers with best practices to make them part of the solution to information security.

Cybersecurity Management in the States: The Emerging Role of Chief Information Security Officers

Both corporations and government have responded by creating a new role in their organizations to lead the safeguarding efforts—chief information security officers. The role of these officers is still under development. Do they safeguard best by using law enforcement techniques and technological tools? Or are they more effective if they serve as educators and try to influence the behaviors of technology users?

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