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Building future ready governments - Transformational lessons learned from a global shock

Submitted by on Tue, 09/10/2024 - 15:04

From its origins in late 2019 until May 2023, when the World Health Organization declared the end of its pandemic phase, COVID-19 was an extraordinary stress test for governments around the world. It revealed strengths and weaknesses of organizational response and resilience in ways that will be studied for years to come.

A Prepared Federal Government: Preventing Fraud and Improper Payments in Emergency Funding

Submitted by on Wed, 08/14/2024 - 07:52

When the government distributes supplemental funding to address various national emergencies such as the global pandemic, time is of the essence. Putting money quickly in the hands of Americans in need benefits vulnerable segments of the American population and stabilizes the nation in a time of crisis. At the same time, transparency and accountability mechanisms are essential to safeguard these taxpayer dollars and maintain public trust.

The Role of Risk Leadership in Defining ERM Readiness in Government

Submitted by on Wed, 03/06/2024 - 09:05

Government orga­nizations must tackle risk and uncertainty in a more systematic and enterprise manner. The authors of this new report, Peter Young and Trang Hoang, provide timely and insightful perspectives that underscore the connection between lead­ership actions that support government risk management and successful efforts to implement enterprise risk management (ERM). The report explores two dis­tinct concepts—risk leadership and ERM readiness.

AI and the Modern Tax Agency

Submitted by on Thu, 01/25/2024 - 12:00

On behalf of the IBM Center for The Business of Government, in collabo­ration with the American University Kogod School of Business Tax Policy Center, we are pleased to present this new report, AI and the Modern Tax Agency: Adopting and Deploying AI to Improve Tax Administration, by Caroline Bruckner and Collin Coil of the Kogod Tax Policy Center.

Preparing governments for future shocks: A roadmap to resilience

Submitted by on Wed, 11/01/2023 - 13:48

Contributing Authors: Rob Handfield, Bank of America University Distinguished Professor of Operations and Supply Chain Management, North Carolina State University and Tony Scott, President and CEO, Intrusion, Inc.

This cascade of catastrophic events raises fundamental questions about how governments can anticipate, prepare for, and respond to these and other shocks yet to come.

Preparing Governments for Future Shocks: Building Climate Resilience

Submitted by on Fri, 10/27/2023 - 10:21

Indeed, they are shocks—more frequent and more destabilizing. While governments were exposed to a host of mostly unforeseen challenges from the global pandemic, they have captured valuable lessons. Leaders understand where they need to concentrate their readiness efforts for “future shocks,” carrying the momentum from rapid, pandemic-driven innovation into their preparation.

Helping Governments Prepare for Future Crises

Submitted by on Tue, 08/08/2023 - 17:08

This new report analyzes how a shock to the system of this magnitude has impacted governments’ ability to use emergency dollars for public services, and draws on this analysis to develop recommendations for how states can use future recovery funds to help deliver key services during critical times of need. The report brings a broad-scoped analysis together with examination of three state-based cases, to explore how the alignment

Pathways to Trusted Progress with Artificial Intelligence

Submitted by on Tue, 07/25/2023 - 16:53

National governments have created AI-related strategies, frameworks, and guidelines on the ethical use of AI. Yet while people have faith in AI to produce good and reliable outcomes, they have questions about the safety and security of AI systems. Specifically, this concerns public trust in AI itself, and trust in government to develop mechanisms to successfully deploy and manage such a powerful technology. These issues cover trust in AI in the context of design, development, deployment, and evaluation of public services and public policy.

Issue Brief - Public Management in an Uncertain Environment: Lessons from Enterprise Risk Management

Submitted by on Tue, 07/25/2023 - 11:23

Harvard Business School Professor Emeritus John Kotter has proposed that business organizations develop networks internally to help their traditional hierarchies function in today’s fast-changing environment. Government too finds itself increasingly beset by difficult problems that challenge the ability of departments and agencies to respond promptly and appropriately.

Government Procurement and Acquisition: Opportunities and Challenges Presented by Artificial Intelligence and Machine Learning

Submitted by on Thu, 07/13/2023 - 09:24

However, agencies face enduring challenges in modernizing the procurement process to support mission achievement, including requirements definition, competition, pricing, contractor oversight, federal procurement data, acquisition workforce, and small business participation.

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