Monday, January 29, 2024
I had a really insightful colleague who used to say that “accountability” wasn’t a thing but a relationship. The question, he said, was “who was accountable to whom, for what—and how?”
Friday, January 26, 2024
Articles & insights in public management & leadership for the week ending January 26, 2024
Friday, January 26, 2024
A new report identifies challenges and opportunities for artificial intelligence to help the IRS, and tax agencies globally, modernize to serve the public.
Thursday, January 25, 2024
This is an excerpt of Chapter 11 from our new book Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance.
Wednesday, January 24, 2024
Modern U.S. regulatory practices have their roots in the first regulatory agencies established in the late 19th century, in the Administrative Procedure Act of 1946, and in the regulatory reforms of the 1970s and 1980s.
Tuesday, January 23, 2024
This is an excerpt of Chapter 10 from our new book Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance.
Monday, January 22, 2024
The IBM Center recently hosted many government leaders and stakeholders for our 25th Anniversary celebration and release of the new book, Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance.
Friday, January 19, 2024
Articles & insights in public management & leadership for the week ending January 19, 2024
Thursday, January 18, 2024
This is an excerpt of Chapter 9 from our new book Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance.
Tuesday, January 16, 2024
This chapter proposes two ways that public procurement processes can improve customer experience (CX) through artificial intelligence (AI) and presents seven design principles to guide the procurement of AI tools in the public sector.

Pages

Blogs:

Envisioning the Road Ahead:  The Future of Data and Analytics

Envisioning the Road Ahead:  The Future of Civic Engagement

Envisioning the Road Ahead:  The Future of Artificial Intelligence

Envisioning the Road Ahead:  The Future of Work 

Visions of Government in 2040:  Perspectives on the Future - Leading the Cities of the Future

Visions of Government in 2040:  Citizen-Driven Government - Boundaryless Organizations

Visions of Government in 2040: Networked Government

Visions of Government in 2040: Engaged Government: Five Predictions for 2040

Visions of Government in 2040: Perspectives on the Future -- A Report from Mars

Government Reform over the Past 20 Years - Assessing Risk

Government Reform over the Past 20 Years—Becoming Collaborative

Government Reform over the Past 20 Years - Social Media

Government Reform over the Past 20 Years—Using Data

Government Reform over the Past 20 Years—Managing Performance

Government Reform over the Past 20 Years—Going Digital

Learning from the Past to Anticipate the Future: A New Center Book Assesses the Long Arc of Government Reform

The IBM Center Marks a 20-Year Milestone

Videos: 

Watch a video from our event featuring two panels of academics and government leaders as they reflect on 20 years and look forward 20 years in government.

Watch the highlights of our event filmed by Government Matters.

Press:

"Hope for Reforming Government in Polarized Times?" Government Executive

"Having a consistent OMB DDM can impact federal management more than any specific agenda." Federal News Network

"Learning from Government's Past to Anticipate its Future." Government Executive