Associate Professor and Head of the Management & Economics Department
Royal Military College of Canada
17000 Stn Forces Kingston
Ontario, ON K7K 7B4
Canada
(613) 541-6000 x 6970

Dr. James S. Denford is an Associate Professor and Head of the Management & Economics Department at the Royal Military College of Canada (RMC). He holds a PhD in Management Information Systems from Queen’s University and an MBA and Bachelor of Engineering Management from RMC. Before making the transition to academics, he spent 24 years as an Army Officer in the Royal Canadian Corps of Signals in diverse roles including tactical communications and information systems deployment, IT project management, network management and operations, and IT training. He also led two defense research labs, first as Director of the Army Experimentation Centre and then as the Director of the Electro-Magnetic Battlespace Lab. In these roles, Dr Denford employed advanced simulation systems to create IT-enabled innovation in both Army and Joint manoeuver and network operations within complex security environments.

Dr. Denford is also the Secretary of the Association of Information Systems Special Interest Group on IS Leadership and co-leads a track on IS leadership at a major IS conference. In addition to his current Department Head role at RMC, he previously served as Director of Research Administration overseeing the financial management of research and innovation for the university. His research is focused on strategic alignment, knowledge strategy, and IT governance. His research has appeared in the Journal of Knowledge Management, Knowledge Management Research & Practice, Journal of Information Systems, various knowledge management and information systems books, and public forums including InformationWeek and the Brookings Institution.

Dr. James S. Denford

Dr. James S. Denford is an Associate Professor and Head of the Management & Economics Department at the Royal Military College of Canada (RMC). He holds a PhD in Management Information Systems from Queen’s University and an MBA and Bachelor of Engineering Management from RMC. Before making the transition to academics, he spent 24 years as an Army Officer in the Royal Canadian Corps of Signals in diverse roles including tactical communications and information systems deployment, IT project management, network management and operations, and IT training.

A Playbook for CIO-Enabled Innovation in the Federal Government

In the federal government, for example, agencies have begun to designate chief technology officers, chief innovation officers, chief data officers, entrepreneurs-in-residence, and similar roles to promote new approaches to innovation. But because many innovations are rooted in the use of technology, agency Chief Information Officers (CIOs) can play a strong role as well. Furthermore, the new Federal Information Technology Acquisition Reform Act creates a statutory requirement for CIOs to help lead agency IT innovation efforts.