Jumpstarting Performance Management

Last week, Senator Tom Carper held an important hearing based on a key finding from a Government Accountability Office (GAO) released last year. GAO’s 2008 report summarized a survey it conducted of agency program managers on their use of performance information.

Adapting the Incident Command Model for Knowledge-Based Crises: The Case of the Centers for Disease Control and Prevention

The federal government has developed increasingly sophisticated approaches to addressing emergencies and crises. One successful management model is the incident command system (ICS), which was initially developed in the 1970s as a command-and-control approach for fighting forest fires, but has since been adapted to other policy domains. The Department of Homeland Security adopted the ICS model—which it renamed the National Incident Management System (NIMS)—and required its use at all levels of government in emergency and crisis situations.

From Data to Decisions II: Building an Analytics Culture

In our 2011 report on analytics use in the federal government, "From Data to Decisions: The Power of Analytics," we wrote about the tremendous budget pressures federal agencies face at a time when there is great public demand for government to be more effective and efficient. This report’s release sparked an overwhelmingly positive response from agency leaders and federal performance management practitioners who asked, “Where do we go from here?

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