Re-Thinking Performance Metrics in Federal Agencies

In a Federal News Radio conversation with reporter Francis Rose and two other guests – Robert Shea, a former OMB executive, and Jon Desenberg, with the Performance Institute – we talked about the Obama Administration’s performance initiatives to date, and the potential implications for agency efforts to measure performance.

GSA's FedSpace Collaboration Platform

The President’s budget for fiscal year 2011 promises two interesting steps toward cross-government collaboration.

Virtual USA and Web 2.0

I’ve seen a number of intersting mapping applications being developed “on the ground” that engage citizens in a collaborative efforts to provide details about their communities. The most common of these is OpenStreetMap.org, which advertises itself as an editable map of the world.

Obama Procurement Agenda

In its first year, the Obama contracting and procurement reform agenda has been heavy on executive orders and memos to “rein in” contractors. These were largely in response to campaign commitments and led to a flurry of activity in agencies.

The OMB Prize Memo

OMB deputy director for management ,Jeff Zients, released a 12-page memo, “Guidance on the Use of Challenges and Prizes to Promote Open Government.”

Gov/Web 2.0 Predictions for 2010

This is the time of year for predictions of what is ahead. Here’s a compilation of various predictions. Pick those that appeal to you!

 

Federal News Radio: Web 2.0 is Changing Government. In an interview in late 2009, editor Dorothy Ramienski came to the now-standard conclusion that “Web 2.0 and social networking tools are changing the way the federal government does business.”

 

Open Government: Implementation Guidance

The White House released its long-awaited implementation guidance for President Obama’s Open Government initiative, along with links to ongoing agency initiatives and a “Progress Report to the American People.” The guidance lays out actions and timetables.

Social Media Trends in Gov for 2010

I am not a tech-toy pioneer. It was two years before I logged onto my company’s instant message system because I thought it would create ADD symptoms (it didn’t). I just got a Blackberry a few weeks ago (yes, Blackberry, not iPhone) because I lost my PalmPilot calendar and they don’t make them anymore. And I resisted a Twitter account because I thought it was silly, frivolous, and seemingly narcissistic.

Recovery Act: Shifting Mindsets

The fuss surrounding the release of the first full report on the use of Recovery Act money last week reminded me of an experience I had in 1980 while working for a congressional oversight committee. We had received an annual report with program data for FY 1977 that I thought was quite useful. I then asked the agency for the FY 1978 and 1979 reports since I thought they would be useful as well. The response was “we just released the 1977 report, the others won’t be available for another two years.”

Ask Employees How to Fix It

Optimists believe that two data points constitute a trend. So here’s a trend. Ask employees why things don’t work and how to fix them!