Baltimore: From Stats to Solutions

Last year, I met Kendra Parlock, the head of Baltimore’s performance and innovation office, at a periodic informal meeting of local government performance officers in the mid-Atlantic region.  I was intrigued by her upbeat update to her fellow local government peers.  After all, in the Spring of 2017, Governing magazine raised a warning flag, questioning whether the nearly two decade-old award-winning CitiStat management system in Baltimore, installed by Martin O’Malley, was dying of

Robert A. F. Reisner

Robert A. F. Reisner is the President of Transformation Strategy Inc., a boutique strategy consulting firm that works with global firms and specialists in multiple disciplines to fashion creative solutions for clients in the public and private sectors. He is the author of “When a Turnaround Stalls” in the Harvard Business Review (February 2002) and numerous technical papers on issues ranging from strategic planning to innovation to institutional transformation.

 

Challenge.gov: Using Competitions and Awards to Spur Innovation

One new approach is the use of challenges, which use “crowdsourcing” to canvass solution approaches for particular problems. Challenges open up new avenues for connecting people who have innovative ideas to people in government who can implement these ideas. A recent IBM Center report, Managing Innovation Prizes in Government by Luciano Kay, examined various models pioneered in the private sector to connect innovators with ideas to businesses looking to solve problems. This report by Dr.