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Based on her observations of best practices in various states, Judy Zelio identifies five specific actions that state agencies can take to provide performance information that legislators will see as useful, such as ensuring that executive branch budget staff provides performance information for legislative use that "emphasizes policy results rather than administrative measures."
This report offers concrete examples of what executive branch agencies in leading states have done. It also provides a pocket card guide for state legislators to use when asking agencies about their performance during budget and program reviews. Organizational TransformationManaging for Performance and Results